Casino Food & Beverage Supervisor — Guest Experience Lead

DeKalb Health; Brimley (MI); On-site; USD 22,000 - 33,000; Full time

Job summary

Bay Mills Resort & Casinos seeks a Food and Beverage Supervisor in Brimley, MI. The role oversees multiple F&B outlets, coaches staff, and ensures guest satisfaction while maintaining safety and sanitation standards.

Requirements include 1–3 years of supervisory hospitality experience and a high school diploma; an associate degree is preferred. This is a full-time on-site position with competitive hourly wages and benefits.

Qualifications

• High School diploma or equivalent required.
• Associates degree in a relevant field desired.
• 1–3 years supervisory experience in upscale hospitality.
• Excellent working knowledge of computers and POS systems.
• Must be able to obtain gaming license and maintain eligibility.

Responsibilities

• Provide exemplary customer service to patrons in all F&B outlets.
• Supervise designated service areas and staff during shifts.
• Inspect and coach staff on guest service standards and training topics.
• Ensure dining rooms and service areas meet sanitation and cleanliness standards.
• Monitor alcohol service and ensure compliance with liquor regulations.

Skills

Leadership

Customer service

Education

High School diploma or equivalent

Associate degree desired

Tools

POS systems

Job description

Bay Mills Resort & Casinos seeks a Food and Beverage Supervisor in Brimley, MI. The role oversees multiple F&B outlets, coaches staff, and ensures guest satisfaction while maintaining safety and sanitation standards.

Requirements include 1–3 years of supervisory hospitality experience and a high school diploma; an associate degree is preferred. This is a full-time on-site position with competitive hourly wages and benefits.