Casino Environmental Services Supervisor

Mystic Lake; Prior Lake, Northern (MN, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Outstanding benefits

Advancement opportunities

Medical, dental, life and disability

401(k) retirement plan

Paid time off

Wellness programs

Discounts on childcare, fuel, bus, and

Job summary

Mystic Lake is seeking an Environmental Services Area Supervisor to lead the custodial team in cleaning the SMSC Gaming Enterprise facilities. You will direct assignments, inspect zones and public areas, and ensure adherence to guest service standards and safety policies.

The role emphasizes team development, performance appraisals, and coordinating extra cleaning work while maintaining a respectful, professional environment for guests and team members alike.

Qualifications

• Must be 18 years of age or older.
• High school graduate or GED.
• Two years specialized supervisor experience or two years building maintenance experience.
• Knowledge of HAZCOM and blood-borne pathogens.
• Beginning experience with word-processing, spreadsheets, presentation, electronic mail software.
• Valid driver’s license may be required with a good driving record.

Responsibilities

• Prepares, directs and supervises team assignments for the cleaning of enterprise facilities.
• Inspects all gaming zones, public areas, team member areas, and enterprise facilities according to written Guest Service and department cleaning service standards.
• Ensures optimum guest service delivery and positive guest interaction.
• Ensures that enterprise and department policies and procedures are being followed by team members (cleaning service standards, appearance/grooming, personal conduct standards, guest service standards, safety, etc.).
• Coordinates team members to accomplish requested additional cleaning tasks (i.e. banquets, casino promotions, construction, guest requests, etc.). Supervises the wardrobe distribution function at LSC.
• Participates in the performance appraisal process, performs disciplinary actions, and is involved with terminations. Interviews, recommends hires and promotion of team members.
• This includes team member development to achieve a positive team member environment and job satisfaction.
• Supervises and assigns MaintiMizer and online maintenance work orders.
• Inspects storage areas, chemical closets, and inventory to ensure compliance with pre-determined levels and safety policies are being met.
• Supervises team members programs (team member incentives, mentor program, dailyattendance program).

Skills

Team supervision

Safety compliance

Guest service

HAZCOM knowledge

Blood-borne pathogens

Basic computer skills

Education

High school diploma or GED

Tools

Word processing

Spreadsheets

Presentation software

Email software

Job description

Mystic Lake is seeking an Environmental Services Area Supervisor to lead the custodial team in cleaning the SMSC Gaming Enterprise facilities. You will direct assignments, inspect zones and public areas, and ensure adherence to guest service standards and safety policies.

The role emphasizes team development, performance appraisals, and coordinating extra cleaning work while maintaining a respectful, professional environment for guests and team members alike.