Assistant Housekeeping Manager

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision clinics

Paid time off

Retirement plan 6% match

Parental leave

Employee discounts

Wellness programs

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN is seeking an Assistant Housekeeping Manager to help run 24/7 operations, ensure clean rooms and public areas, and uphold high guest service standards.

The role emphasizes leadership of a large team, prioritization of tasks, and strong organizational skills, with a path to growth within the housekeeping leadership team. Competitive benefits and a supportive culture are highlighted.

Qualifications

• Minimum of three years in hotel or hospitality management.
• Minimum of one year of supervisory or management experience.
• Excellent interpersonal skills with a diverse group.
• Strong organizational skills with the ability to prioritize multiple projects.
• Ability to analyze and act upon operational and financial data.

Responsibilities

• Assist in managing 24/7 hotel housekeeping operations.
• Ensure cleanliness of hotel rooms and public areas and maintain room quality standards.
• Lead and develop team members to provide exceptional guest service.
• Prioritize and execute housekeeping tasks and projects efficiently.
• Utilize inventory controls and computer systems to monitor supplies.

Skills

Leadership

Interpersonal skills

Organizational skills

Data analysis

MS Office proficiency

Tools

Microsoft Office

Inventory control systems

Job description

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Come be a leader on our Hotel Housekeeping Team! Mystic Lake Casino Hotel is looking to add an Assistant Housekeeping Manager to their growing team. The perfect fit for this role is someone who has training and coaching experience of large teams, prioritizing and executing tasks and projects in a fast-paced atmosphere. If you are organized with computer and inventory controls – we are looking for you. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!\

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A Day in the Role:\

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Assists Executive Housekeeping Manager in managing 24/7 Hotel Housekeeping operations. Applies high guest service standards and ensures cleanliness of hotel rooms and public areas to ensure room quality and standards are met. This position is part of the Hotel Housekeeping leadership team and is expected to deliver and ensure an exceptional team member experience by consistently exemplifying the Gaming Enterprise’s Purpose, Vision, and Values.\

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Top Four Reasons Candidate Choose to Work with Us:\

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• We have an awesome team environment. Working in an entertainment destination, every day is like hitting the jackpot.\
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• We understand the hotel industry is hard work and we pride ourselves on recognizing our team with kudos.\
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• You will grow your skills from top leadership – who like to have fun along the way.\
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• Our benefits! From on-site clinics, 401k match starting day one, paid parental leave, meal discounts, and So. Much. More!\
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Preferred Experience:\

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• Any combination of education and and/or hotel or hospitality management experience to equal a minimum of three years. Minimum of one year of supervisory or management experience preferred.\
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• Excellent interpersonal skills with ability to interact with a diverse group of people.\
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• Strong organizational skills with the ability to work independently and to prioritize and organize multiple projects.\
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• Demonstrated ability to analyze, interpret, and act upon operational and financial data to improve operations.\
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• Experience in high volume operation with many team members.\
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• Proficiency in word-processing, spreadsheets, database, presentation, and electronic mail software.\
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Outstanding Benefits & Perks

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Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). The SMSC understands that our greatest resource is our employees, who deserve thoughtful and best-in-class benefits. We are proud to offer competitive and robust benefits including health and dental insurance plans with HSA and FSA options, on-campus health and vision clinics, generous paid time off, retirement plans with 6 percent dollar-for-dollar matching, maternity, and bonding parental leave options, short- and long-term disability, life insurance, and more. In addition to benefits for employees and their dependents, there are several employee perks and discounts, as well as wellness opportunities, to participate in during your career with the SMSC.\

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Who We Are:

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SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.\

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SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.\

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We are committed to inspiring possibilities, fostering meaningful connections, and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.\