Casino Entrance Security & Guest Concierge

Inn of the Mountain Gods Resort & Casino; Mescalero (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

Inn of the Mountain Gods Resort & Casino in Mescalero, NM seeks a Security Doorman to welcome guests at the Club 49 entrance. You will verify IDs, enforce entry policies, and maintain safety while delivering resort‑level guest service.

As the first contact, you’ll assist guests, provide directions, and respond to concerns promptly and professionally. Applicants must be 21+, have a high school diploma or GED, and be prepared to work at events and in daily operations.

Qualifications

• Requires high school diploma or GED.
• Must be 21+ years old.
• Ability to meet resort appearance standards.

Responsibilities

• Greet guests professionally and verify identification.
• Enforce age restrictions and gaming/liquor policies.
• Monitor entry to control occupancy and ensure safety.
• Identify risks and respond to disruptive behavior.
• Complete incident reports accurately when needed.
• Provide excellent service while maintaining authority.
• Assist in crowd control during events and emergencies.

Skills

Guest service

Communication

Conflict resolution

Observation skills

Teamwork

Education

High School Diploma or GED

Job description

Inn of the Mountain Gods Resort & Casino in Mescalero, NM seeks a Security Doorman to welcome guests at the Club 49 entrance. You will verify IDs, enforce entry policies, and maintain safety while delivering resort‑level guest service.

As the first contact, you’ll assist guests, provide directions, and respond to concerns promptly and professionally. Applicants must be 21+, have a high school diploma or GED, and be prepared to work at events and in daily operations.