Casino Security & Guest Experience Lead

Mesquite Gaming; Mesquite (NV); On-site; USD 20,000 - 29,000; Full time

Job summary

Mesquite Gaming is seeking a Security Officer to maintain a safe and secure environment by acting as a visible deterrent to unlawful activity. The role requires a Nevada gaming permit, CPR/AED certification, and a 21+ age minimum. You will handle reports, assist guests, and coordinate with emergency services as necessary.

This position involves responding to incidents, escorting customers and staff, and following established procedures to protect company assets in a casino setting.

Qualifications

• High school diploma or equivalent required.
• Nevada gaming permit, CPR/AED and alcohol awareness card required.
• Must be able to work all shifts, including weekends and holidays.

Responsibilities

• Follows policies and regulations to protect assets and provide a secure environment.
• Investigates complaints and documents events with written reports; may testify in proceedings.
• Maintains positive relations with other departments to resolve issues.
• Responds to service calls and coordinates with security and emergency services as needed.
• Provides escorts for safety and serves as first responder in medical situations.
• Performs other duties as assigned by management.

Skills

Active listening

Attention to detail

Communication

Multi-tasking

Conflict resolution

Integrity

Typing

MS Office (Word & Excel)

Education

High school diploma or equivalent

Tools

MS Office

Word

Excel

Job description

Mesquite Gaming is seeking a Security Officer to maintain a safe and secure environment by acting as a visible deterrent to unlawful activity. The role requires a Nevada gaming permit, CPR/AED certification, and a 21+ age minimum. You will handle reports, assist guests, and coordinate with emergency services as necessary.

This position involves responding to incidents, escorting customers and staff, and following established procedures to protect company assets in a casino setting.