Ward Clerk

Petersburg Medical Center; Petersburg (AK); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Ward Clerk to join their dynamic nursing unit. This role involves a variety of clerical duties, including patient admissions, insurance authorizations, and maintaining medical records. The ideal candidate will possess excellent customer service and communication skills, thrive in fast-paced environments, and demonstrate strong organizational abilities. This position offers the opportunity to work closely with both clinical staff and the public, contributing to the overall efficiency and effectiveness of patient care. If you are detail-oriented and passionate about supporting healthcare operations, this position is perfect for you.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten und gute Telefonetikette.
• Fähigkeit, in stressigen Situationen ruhig zu bleiben und gut im Team zu arbeiten.

Responsibilities

• Durchführung von Verwaltungsaufgaben auf einer Station, einschließlich Patientenaufnahme und -registrierung.
• Zusammenarbeit mit medizinischen Aufzeichnungen und Unterstützung bei der Bestandsaufnahme.

Skills

Kundenservice

Kommunikationsfähigkeiten

Multitasking

Organisationsfähigkeiten

Teamarbeit

Education

High School Diplom

Tools

Microsoft Word

Microsoft Excel

Outlook Express

Job description

RESPONSIBILITIES: The Ward Clerk at Petersburg Medical Center deals with a multitude of duties on a combined nursing unit. Duties include:

1. Clerical duties on a nursing unit, including admission of patients and patient registration.
2. Working on insurance authorizations.
3. Answering and making phone calls.
4. Copying, filing, and general reception tasks (welcoming and working with patients, scheduling procedures, directing guests).
5. Working with medical records.
6. Assisting in inventorying and ordering supplies.

PMC Ward Clerks work extensively with financial staff, clinical staff, and the public.

QUALIFICATIONS:

1. Excellent customer service skills, polite and friendly manner, good telephone etiquette.
2. Excellent communication skills: both verbal and written.
3. Ability to stay calm in fast-paced, high-stress situations; excellent teamwork skills.
4. Good working knowledge of Windows-based computer programs: Microsoft Word, Excel, and Outlook Express.
5. Ability to multitask and follow tasks through to completion; good organizational skills, attention to detail, and an understanding of the confidential nature of medical information.
6. Familiarity with medical terminology is a plus.
7. High School diploma with office experience in a medical environment preferred.