Casino Cocktail Server - MGM Springfield

MGM Resorts International; Springfield (MO); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Free employee dining

Free parking

Healthcare benefits

Time off options

Employee discounts

Career development

Volunteer opportunities

Job summary

MGM Resorts International in Boston area is seeking a Casino Cocktail Server to create WOW moments for guests with a welcoming smile and attentive service. You will engage with guests to understand their needs and deliver memorable experiences in a fast-paced hospitality environment.

The position starts at $9.50 per hour plus tips, with annual tips estimated between $0 and $9,000. Overtime rules apply and comprehensive benefits are offered.

Qualifications

• Must be 21 years of age.
• Energetic and highly motivated personality.
• Preferred 6 months experience as a cocktail or food server.

Responsibilities

• Take orders and serve food and drinks efficiently in the assigned work area.
• Prepare and garnish cocktails and serve to guests.
• Maintain knowledge of menu items, liquor brands, beers and non-alcoholic selections.

Skills

Customer service

Shift flexibility

Guest interaction

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show‑stopping experiences for our guests.

THE JOB:

Join our dynamic team as a Casino Cocktail Server and be the heart of memorable guest experiences! Your welcoming smile and attentive service will set the tone for an unforgettable visit, as you engage with guests to understand their unique stories and needs. Bring your enthusiasm and passion for hospitality to create WOW moments that leave lasting impressions, ensuring every guest feels valued and pampered.

THE STARTING RATE:

$9.50 per hour plus tips

THE DAY-TO-DAY:

• Take order, and serve food and drinks efficiently and accurately in work area as applicable
• Place order, and garnish and serve cocktails to guests
• Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

THE IDEAL CANDIDATE:

• Can work either schedule shifts:

Swing shift start times: 3:45 PM - 7 PM

Grave shift start times: 11:45 PM - 8:30 AM

• Must be 21 years of age
• Highly motivated and energetic personality
• Preferred 6 months experience as a cocktail and/or food server in a similar environment is preferred

THE PERKS & BENEFITS:

• Prioritize your wellness, access programs crafted to nurture your mental and physical health.
• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
• Savor delicious meals for free in our employee dining room.
• Park with ease- whether you're on or off shift, it's free!
• From healthcare to financial support and generous time-off options, we've got you covered.
• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14048

Pay Rate

The rate for this role is:

$9.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is:$0 - $9,000.

Paywill not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.