Casino Cashier Supervisor

Turning Stone Enterprises, LLC; New York (NY); On-site; Full time

Job summary

Join Turning Stone Enterprises as a Casino Cashier Supervisor, managing Casino Cashier operations and ensuring compliance in a dynamic environment. With competitive pay and a commitment to team development, this role is perfect for someone who excels in guest service and thrives in fast-paced settings.

Benefits

Paid weekly

Paid time off

Tuition assistance

Career-building professional development

Quality healthcare and dental benefits

401k retirement plan

Qualifications

• Supervisory experience required.
• Experience in Casino Cashier Operations preferred.
• Ability to work flexible hours and stand for long periods.

Responsibilities

• Supervise all activities and transactions at Casino Cashier Operations.
• Ensure adherence to compliance and regulatory standards.
• Train and develop team members in Cashier Operations procedures.

Skills

Guest Service

Money Handling

Problem Solving

Communication

Education

High School Diploma

College Degree (Preferred)

Job description

Job Requirements

Starting Pay Rate:$24.00 hourly

Swing shift available

Join our dynamic team as a Casino Cashier Supervisor, where you'll be at the heart of our operations, overseeing every exhilarating moment in our bustling Casino Cashier area. If you thrive in a fast-paced environment and have a passion for ensuring smooth transactions and compliance, this is the role for you!

What you will do as a Casino Cashier Supervisor:

• Supervise all activities, transactions, and regulatory requirements associated with Casino Cashier Operations, Casino Cashiers, and Nation-related matters.
• Proactively be involved and consistently available to administer oversight and verification of all front window and bank transactions, ensuring accuracy and adherence to all asset protection and Internal Control procedures.
• Demonstrate exemplary guest service skills and assists guests with questions, transactions, and problem-solving.
• Ensure that team members are properly trained and consistently developed in Casino Cashier Operations procedures.
• Demonstrate an understanding of currency transactions and suspicious activity reporting in order to maintain compliance with property and federal guidelines.
• Participate in the credit verification process by obtaining all required credit reports, in the absence of a Credit Department Representative. Thorough and accurate when verifying, processing, and maintaining guest account information, credit files, reports, check-cashing, and approvals for new or changed credit accounts.

Work Experience

To be successful as a Casino Cashier Supervisor, you'll need:

• High School Diploma or High School Equivalency Diploma. A college degree or some level of secondary education is preferred.
• Previous supervisory experience.
• Previous Casino Cashier experience
• Possess outstanding guest service skills.
• Previous money-handling experience and basic math skills.
• Ability to organize/prioritize and complete multiple tasks simultaneously with a high degree of accuracy.
• Able to make decisions in a fast-paced environment and accommodate a flexible work schedule
• Must be able to stand/walk for long periods of time and lift up to 21 - 30 pounds.

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Turning Stone Resort Casino?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Who We Are:

• We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 holePGA-level golfcourses, and other unique ventures.

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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