Casino Cash & Voucher Count Specialist

Hard Rock Casino Rockford; Rockford (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Hard Rock Casino Rockford is seeking a Count Room team member to ensure accurate currency and voucher handling from slot machines and to maintain compliance with the Illinois Gaming Commission. The role emphasizes precise counting, data entry into the ACSC system, and delivering exceptional service to guests and team members on the casino floor.

Requires a high school diploma and the ability to pass background checks, with willingness to work early mornings or overnight shifts.

Qualifications

• High school diploma required.
• Experience with cash handling and math is preferred.
• Ability to operate drop carts and move quickly on the gaming floor.

Responsibilities

• Collect funds from Slot Machines.
• Verification of documentation.
• Count BVU boxes and live gaming drop boxes to determine drops and wins.
• Process and provide accurate financial records from the daily count.
• Count, strap and wrap funds.
• Enter data into ACSC computer system.
• Provide excellent customer service to team members, guests and vendors.
• Adhere to Illinois Gaming Regulations and SOPs.

Skills

Cashiering operations

Basic math skills

10-Key calculator

Customer service

Attention to detail

Education

High school diploma

Tools

ACSC computer system

Job description

Hard Rock Casino Rockford is seeking a Count Room team member to ensure accurate currency and voucher handling from slot machines and to maintain compliance with the Illinois Gaming Commission. The role emphasizes precise counting, data entry into the ACSC system, and delivering exceptional service to guests and team members on the casino floor.

Requires a high school diploma and the ability to pass background checks, with willingness to work early mornings or overnight shifts.