Casino Cage & Slots Operations Director

Port Madison Enterprises Family; Port Madison Indian Reservation (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

PORT MADISON ENTERPRISES, Suquamish Clearwater Casino Resort seeks a CSO Director to oversee the Cage Slots Operations, ensuring compliance with company and gaming regulations while leading a high-volume, cash-centric department.

You will establish policies, manage personnel, set budgets, and monitor financial performance, partnering with Legal and Marketing to maximize revenue and enforce standards across the casino floor.

Qualifications

• High school diploma or GED required.
• Management and leadership training are required.
• Business/Accounting degree/certificates are highly recommended.
• A minimum of five or more years of Slots, Casino Cage experience and high-volume cash handling required.
• A minimum of five years of supervisory/management experience required.

Responsibilities

• Operates the CSO Department according to policies and procedures, MICS, State Compact, Appendix X & X2, Tribal Internal Controls Standards and Title 31.
• Develop policies and procedures for the department including outline for implementation and training of personnel.
• Responsible for performance management: hiring, training, evaluations, coaching and corrective action.
• Develop and execute the department budget including profit and loss analysis.
• Oversees preparation of reports and documentation used to track profit and loss; recommend trends to Executive Management.
• Prepares and reviews financial data related to slot machine operation.
• Establishes and maintains second party cash procurement systems.
• Coordinates, secures and negotiates service contracts to serve PME’s business needs.
• Works with Legal Department to ensure contract compliance.
• Works with Marketing to develop promotions, tournaments or other revenue ideas.
• Oversees customer and employee relations; handles customer disputes not resolved by the manager.
• Promotes Core Values, Mission and Vision; performs other duties as assigned.

Skills

MS Office

Leadership

Cash handling

Financial analysis

Negotiation

Supervision

Education

High school diploma

Business/Accounting degree

Tools

PAR sheets

Casino Management System

Job description

PORT MADISON ENTERPRISES, Suquamish Clearwater Casino Resort seeks a CSO Director to oversee the Cage Slots Operations, ensuring compliance with company and gaming regulations while leading a high-volume, cash-centric department.

You will establish policies, manage personnel, set budgets, and monitor financial performance, partnering with Legal and Marketing to maximize revenue and enforce standards across the casino floor.