Casino Beverage Server: Guest-Focused Service CashHandling

Churchill Downs Inc.; Dumfries (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Colonial Downs Group LLC at The Rose Gaming Resort in Dumfries, VA is seeking a Beverage Server to deliver friendly, prompt beverage service to casino patrons in accordance with established policies. You will verify guest age, handle payments, maintain tray setup, and coordinate with bartenders while ensuring compliance with ABC and gaming regulations.

You must be able to stand for long shifts, lift up to 20 pounds, and provide courteous service in a dynamic hospitality environment within a

Qualifications

• High School Diploma or GED required.
• Casino or hospitality experience preferred.
• Must be at least eighteen (21) years of age.
• Must be able to stand for longer than 8 hours.
• The ability to lift, push and pull up to 20 pounds.

Responsibilities

• Verifies guest is of legal age to consume alcohol and ensures all responsible ABC, state and Gaming policies are adhered to while serving alcohol.
• Maintains proper set-up of beverage tray including cash caddy for making change to the customer, matches, beverage napkins, small pad of paper for taking orders, and a pen.
• Possesses a bank of money to give change.
• Orders all alcoholic beverages from the bartender and pays the bartender for the complete order. (Except in the restaurants where drinks are to be rung-up onto the proper dining check prior to getting them from the bartender.) Non-alcohol drinks are to be prepared by the Server or Bartender and rung-up under the proper department category.
• Addresses guests in a cordial and approachable manner with a smile, always.
• Check-ins for all areas in assigned stations to pick-up trash, empty ashtrays, and ask if anyone needs "cocktail service" throughout their scheduled shift.
• Taking requests from customers and asking all other players if they would like service, clean out any ashtrays, pick up all trash and empty beer bottles.
• Maintains knowledge of all drink and beer items available, the price of each, and how the drink is garnished.

Education

High School Diploma or GED

Job description

Colonial Downs Group LLC at The Rose Gaming Resort in Dumfries, VA is seeking a Beverage Server to deliver friendly, prompt beverage service to casino patrons in accordance with established policies. You will verify guest age, handle payments, maintain tray setup, and coordinate with bartenders while ensuring compliance with ABC and gaming regulations.

You must be able to stand for long shifts, lift up to 20 pounds, and provide courteous service in a dynamic hospitality environment within a