Casino Beverage Server: Guest Experience Pro

Cache Creek; California (MO); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Cache Creek is seeking a friendly beverage server to greet guests, explain promotions, replenish drinks, and ring beverages into the POS system. You will maintain clean service areas, assist with events, and provide directions to casino facilities.

Minimum three months of customer service, ability to stand and walk, and 21+ age required. A TIPS Alcohol Awareness Certificate is preferred. This on-site role offers opportunities for teamwork in a fast-paced casino resort.

Qualifications

• Must have three months of customer service experience.
• Ability to greet guests and handle promotions.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests and explain promotions.
• Replenish beverages and monitor guest satisfaction.
• Ring beverages into the POS system.
• Maintain clean service stations and guest areas.
• Assist with special events as needed.
• Follow rotation schedule for beverage service.
• Answer guest questions about casino features.

Skills

Guest service

Communication

Customer focus

Patience and diplomacy

Education

Three months of customer service experience

Tools

POS system

Job description

Cache Creek is seeking a friendly beverage server to greet guests, explain promotions, replenish drinks, and ring beverages into the POS system. You will maintain clean service areas, assist with events, and provide directions to casino facilities.

Minimum three months of customer service, ability to stand and walk, and 21+ age required. A TIPS Alcohol Awareness Certificate is preferred. This on-site role offers opportunities for teamwork in a fast-paced casino resort.