Casino Beverage Server — Fast, Friendly Service

Caesars Entertainment; Council Bluffs (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Caesars Entertainment’s Harrah’s Council Bluffs (Horseshoe Council Bluffs, the Mid-America Center) is seeking an energetic beverage server for an on-site role. You will provide fast, friendly service, monitor alcohol consumption, and interact with guests using their name to create a welcoming experience.

You will handle a POS cash register, maintain a clean workstation, promote casino events, and support a safe, team-focused environment.

Qualifications

• Read, write legibly, understand and speak English.
• Count money and change correctly.
• Available to work required schedule including nights, weekends, holidays and overtime.
• Must be physically mobile.
• Respond to visual and oral cues.
• Able to tolerate second-hand smoke, noise, bright lights.
• Able to work at a fast pace in crowded/noisy environment.
• Stand and walk for 8–10 hour shifts.
• Previous beverage experience preferred.
• Previous experience dealing with the public preferred.
• Must meet professional appearance standards as prescribed by company policy.

Responsibilities

• Monitor guest consumption of alcohol and intervene as needed according to guidelines.
• Provide fast, friendly, professional beverage service to casino guests.
• Operate a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounts for all cash, charge and complimentary sales according to established procedure.
• Promotes casino events and programs and works with Total Rewards Center to recruit new sign ups.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Maintains a clean and stocked workstation in accordance with health and safety guidelines.

Skills

English proficiency

Mathematical ability

Teamwork

Fast-paced

Mobility

Cash handling

Shift flexibility

Tools

POS system

Job description

Caesars Entertainment’s Harrah’s Council Bluffs (Horseshoe Council Bluffs, the Mid-America Center) is seeking an energetic beverage server for an on-site role. You will provide fast, friendly service, monitor alcohol consumption, and interact with guests using their name to create a welcoming experience.

You will handle a POS cash register, maintain a clean workstation, promote casino events, and support a safe, team-focused environment.