Guest-Focused Bartender: Fast, Friendly Service & Craft

Harrah's Iowa | Horseshoe Iowa | Hilton Garden Inn; Council Bluffs (IA); On-site; USD 30,000 - 42,000; Full time

Job summary

Caesars Entertainment in Council Bluffs is seeking a beverage service professional to provide prompt, courteous service to guests and to promote casino events. The role emphasizes accuracy in cash handling and maintaining a high standard of guest experience.

You will work with a team in a fast-paced environment, ensure beverage quality, and assist in conformance with safety guidelines and policies.

Qualifications

• Ability to work in a team environment and under stress as business volume increases.
• Read, write, and understand English; excellent communication.

Responsibilities

• Providing prompt, courteous beverage service to guests.
• Delivering a great guest experience through friendly interaction.
• Staying informed about promotional beverages, events, and services.
• Maintaining integrity of financial controls and cash handling.
• Monitoring guest alcohol consumption and intervening as needed.
• Promoting casino events and programs; representing goodwill at functions.
• Providing personalized service and using guest names.
• Resolving service problems according to guidelines.
• Serving fast, friendly beverage service to guests and servers.
• Preparing and pouring drinks with proper portions and ingredients per recipe.

Skills

Teamwork

Customer service

Communication

Stress management

Attention to detail

Mathematical ability

Education

High School Diploma or equivalent

Job description

Caesars Entertainment in Council Bluffs is seeking a beverage service professional to provide prompt, courteous service to guests and to promote casino events. The role emphasizes accuracy in cash handling and maintaining a high standard of guest experience.

You will work with a team in a fast-paced environment, ensure beverage quality, and assist in conformance with safety guidelines and policies.