Casino Beverage Server — Fast, Friendly Guest Service

Caesars Entertainment; Robinsonville (MS); Presencial; USD 12.000 - 21.000; Jornada completa

Descripción de la vacante

Caesars Entertainment seeks a Beverage Server at Horseshoe Tunica in Robinsonville, MS to create a warm, fast, and courteous experience for casino guests. You will take orders, serve beverages, and coordinate with bartenders to ensure timely service.

This role requires 21+, fluent English, strong customer service, money handling, and the ability to work nights, weekends, and holidays. Maintain a clean workstation and personalize service while following house policies.

Formación

• Must be 21 years of age.
• Read, write and speak English.
• Excellent customer service/communication skills.
• Count money and make change accurately.
• Know or learn cocktail ingredients and garnishes.
• Available to work required schedule including nights, weekends, holidays and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to initiate and engage in conversation.
• Must be physically mobile with reasonable accommodation.
• Must be able to respond to visual and oral cues.
• Must be able to lift and carry 20 lbs. for extended periods.

Responsabilidades

• Provides friendly, professional beverage service to Casino guests.
• Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests.
• Maintains clean and stocked workstation/ lounge area.
• Handles money according to procedure.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Provides customers with property information on current events, promotions, and attractions.
• Works well with others, especially beverage servers, bartenders, bar backs, Beverage manager.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Offers specialty cocktails from the menu to customers.
• Responds to and consistently meets the needs of internal clients.
• Supports and cultivates new ideas and methods to deliver business solutions.
• Identifies ways to increase efficiencies or improve product or service.
• Delivers assignments/projects on time and completes all aspects before delivering to internal clients.
• Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.

Conocimientos

Customer service

English proficiency

Money handling

Cocktails

Communication

Shift flexibility

Descripción del empleo

Caesars Entertainment seeks a Beverage Server at Horseshoe Tunica in Robinsonville, MS to create a warm, fast, and courteous experience for casino guests. You will take orders, serve beverages, and coordinate with bartenders to ensure timely service.

This role requires 21+, fluent English, strong customer service, money handling, and the ability to work nights, weekends, and holidays. Maintain a clean workstation and personalize service while following house policies.