Casino Beverage Server: Dynamic Guest Service

Churchill Downs Incorporated; Dumfries (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Rose Gaming Resort in Dumfries, VA, operated by Churchill Downs Incorporated, is seeking a Beverage Server to provide friendly, prompt service to casino patrons in accordance with policies. You will handle alcohol service, cash handling, and maintain beverage station setups.

Requirements include high school diploma or GED, casino or hospitality experience preferred, ability to stand long hours, and Virginia Racing Commission license and valid driver’s license.

Qualifications

• High School Diploma or GED required.
• Casino or hospitality experience preferred.
• Must be at least eighteen (21) years of age.
• Must be able to stand for longer than 8 hours.
• Ability to lift, push and pull up to 20 pounds.

Responsibilities

• Verifies guest is of legal age to consume alcohol and adheres to ABC, state and Gaming policies.
• Maintains proper beverage tray setup including cash caddy and supplies.
• Possesses a bank of money to give change.
• Orders all alcoholic beverages from the bartender and pays for the full order.
• Addresses guests in a cordial and approachable manner with a smile.
• Checks assigned stations to pick up trash and service requests.
• Takes requests, clears ashtrays, and empties beer bottles as needed.
• Maintains knowledge of drink items, pricing, and garnishes.
• Collects payment for drinks and drinks rounds.
• Performs other duties to support efficient department operations.
• Other duties as assigned.

Skills

Legal age verification

Cash handling

Hospitality/service

Alcohol knowledge

Team communication

Policy compliance

Customer service

Education

High School Diploma or GED

Virginia Racing Commission License

Valid Driver’s License

Job description

The Rose Gaming Resort in Dumfries, VA, operated by Churchill Downs Incorporated, is seeking a Beverage Server to provide friendly, prompt service to casino patrons in accordance with policies. You will handle alcohol service, cash handling, and maintain beverage station setups.

Requirements include high school diploma or GED, casino or hospitality experience preferred, ability to stand long hours, and Virginia Racing Commission license and valid driver’s license.