Casino Beverage Server

Caesars Entertainment; Stateline (NV); Vor Ort; USD 19.000 - 30.000; Vollzeit

Zusammenfassung

Harrah’s and Caesars Republic Lake Tahoe is seeking a beverage server to deliver fast, friendly, professional service to showroom guests. You will take orders, work with bartenders, and present drinks while maintaining a clean station in a high-volume environment.

The role requires 21+ years of age, fluent English, excellent customer service, and the ability to work nights, weekends and holidays. Training and opportunities to interact with guests at public functions are provided.

Qualifikationen

• High school diploma preferred.
• Knowledge/experience in beverage service and guest interaction preferred.
• Fluent in English; good communication with guests and team members.
• Must be 21 years of age or older.
• Excellent customer service and professional appearance required.
• Ability to work nights, weekends, holidays and overtime as needed.

Aufgaben

• Provide fast, friendly, professional beverage service to Showroom guests.
• Take drink orders, communicate with bartender, assist in drink preparation and carry trays.
• Maintain a clean, stocked workstation per health and safety guidelines.
• Operate POS system, handle cash and ensure accurate transactions and reporting.
• Monitor guest alcohol consumption and intervene according to guidelines.
• Act as an ambassador of goodwill during work and at public events; engage with guests.

Kenntnisse

Customer service

Communication

English fluency

Guest interaction

Professional appearance

Ausbildung

High school diploma

Tools

POS system

Jobbeschreibung

Job Description

Provides fast, friendly, professional beverage service to Showroom guests

Job Description

Provides fast, friendly, professional beverage service to Showroom guests

Responsibilities

• Utilizes the Spotlight on Service Skills to delight the guest by delivering service with an upbeat & positive attitude and building great relationships
• Takes drink orders, communicates with bartender, assists in the preparation of drink, and carries full 15 drink trays on every round to present to guest.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• Operates a cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; account for all cash, charge and complimentary sales according to establishment procedure; maintains integrity of all financial controls and responsibilities
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relation functions; appears in publicity photos
• Provides personalized service using guest name and checks for satisfaction to resolve guest or services issues

Qualifications

• High school diploma preferred
• Prefer previous knowledge in Beverage with demonstrated success working in a guest contact position
• Literate and fluent in English
• Must be 21 years of age
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy.

ADDITIONAL REQUIREMENTS

• Must be able to respond to visual and oral cues
• Must be able to lift and carry a tray up to 20 lbs. for extended periods of time.
• Capable of reaching above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend stoop and twist while preparing beverages; stand and walk for up to four hours;
• Mobility skills to move quickly and easily around noisy high-volume establishment
• Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

About Us

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.