Casino Beverage Server

Caesars Entertainment Corp; South Lake Tahoe (CA); On-site; USD 17,000 - 30,000; Full time

Job summary

Harrah’s and Caesars Republic Lake Tahoe is seeking a friendly beverage server to deliver fast, professional service to Showroom guests. You will take drink orders, assist bartenders, and ensure a clean workstation while following health and safety guidelines.

You’ll interact with guests by name, monitor alcohol service, ring transactions, and contribute to a welcoming atmosphere at events and in public areas.

Qualifications

• High school diploma preferred.
• Fluent in English and able to communicate clearly.
• Excellent customer service and interpersonal skills.

Responsibilities

• Delivers fast, friendly beverage service to Showroom guests.
• Steers drink orders, assists bartender, and transports items safely.
• Maintains clean, organized workstation in line with health guidelines.
• Operates POS, handles cash/transactions accurately.
• Monitors guest alcohol consumption and intervenes when needed.
• Represents the brand positively at public events.

Skills

English fluency

Customer service

Communication

Education

High school diploma

Job description

Job Description

Provides fast, friendly, professional beverage service to Showroom guests

Job Description

Provides fast, friendly, professional beverage service to Showroom guests

Responsibilities

• Utilizes the Spotlight on Service Skills to delight the guest by delivering service with an upbeat & positive attitude and building great relationships
• Takes drink orders, communicates with bartender, assists in the preparation of drink, and carries full 15 drink trays on every round to present to guest.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• Operates a cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; account for all cash, charge and complimentary sales according to establishment procedure; maintains integrity of all financial controls and responsibilities
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relation functions; appears in publicity photos
• Provides personalized service using guest name and checks for satisfaction to resolve guest or services issues

Qualifications

• High school diploma preferred
• Prefer previous knowledge in Beverage with demonstrated success working in a guest contact position
• Literate and fluent in English
• Must be 21 years of age
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy.

ADDITIONAL REQUIREMENTS

• Must be able to respond to visual and oral cues
• Must be able to lift and carry a tray up to 20 lbs. for extended periods of time.
• Capable of reaching above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend stoop and twist while preparing beverages; stand and walk for up to four hours;
• Mobility skills to move quickly and easily around noisy high-volume establishment
• Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

About Us

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.