Casino Beverage Concierge

Belterra Casino Resort; Florence (IN); On-site; USD 18,000 - 25,000; Full time

Job summary

Belterra Casino Resort in Indiana is seeking a Beverage Server to deliver superior service to guests and staff, while serving food and beverages per resort standards. You will greet guests, provide information on daily offerings, assist with beverage choices, and help ensure satisfaction through attentive service and sanitation adherence.

The role emphasizes hospitality, product knowledge, and the ability to work collaboratively with team members in a dynamic casino resort environment.

Qualifications

• Indiana ABC Permit (Liquor License) required.
• Must be able to obtain and maintain all applicable licenses / certifications per regulations.
• Typically two years of service experience.

Responsibilities

• Provides superior customer service and positive interactions with guests and coworkers.
• Greets guests, mentions daily specials, and acts as a walking information center for Belterra Casino Resort & Spa.
• Assists guests with beverage selection using product knowledge and salesmanship.
• Ensures guest satisfaction through quality checks and prompt response to concerns.
• Maintains a neat, well-groomed appearance and adheres to sanitation standards.

Skills

Beverage service

Customer service

Salesmanship

Food & beverage knowledge

Job description

Belterra Casino Resort in Indiana is seeking a Beverage Server to deliver superior service to guests and staff, while serving food and beverages per resort standards. You will greet guests, provide information on daily offerings, assist with beverage choices, and help ensure satisfaction through attentive service and sanitation adherence.

The role emphasizes hospitality, product knowledge, and the ability to work collaboratively with team members in a dynamic casino resort environment.