Casino Bartender — Guest Experience & Beverages Pro

Caesars Entertainment Corp; Council Bluffs (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Caesars Entertainment Corp in Council Bluffs, IA is seeking a beverage server/bartender to provide superior guest service and engaging experiences at our casino and hospitality venues.

You will perform prompt beverage service, handle cash transactions, and stay informed on promotions while maintaining a clean and compliant workstation. The role requires flexibility for nights, weekends, and holidays in a bustling casino setting.

Qualifications

• Ability to work in a team environment and under stress as the volume of business increases.
• High School Diploma or equivalent preferred.
• Mathematical ability including the ability to add and subtract - Count money and change correctly.
• Ability to stand and walk for 8 to 10-hour shifts.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Knows cocktail ingredients and proper mixing and pouring techniques.
• Must be physically mobile with reasonable accommodation.
• Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs).
• Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails;
• Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas.
• Able to work in constricting areas.
• Must be able to respond to visual and oral cues.
• Must be flexible with schedule; including nights, weekends, and holidays as required.
• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds.

Responsibilities

• Providing prompt, courteous beverage refreshment service to guests.
• Providing a great experience for every guest every time through courteous interaction.
• Keeping informed of continually changing promotional beverages, events, and services.
• Maintaining integrity of all financial controls and responsibilities.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
• Promotes casino events and programs.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Provides fast, friendly, professional beverage service to guests and servers.
• Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.
• Slices and pits fruit as required.
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change.
• Accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities* Maintains a clean and stocked workstation in accordance with established health and safety guidelines.

Skills

Teamwork

Customer service

English proficiency

Mobility/physical stamina

Education

High School Diploma or equivalent

Tools

POS System

Cash handling

Bartending equipment

Job description

Caesars Entertainment Corp in Council Bluffs, IA is seeking a beverage server/bartender to provide superior guest service and engaging experiences at our casino and hospitality venues.

You will perform prompt beverage service, handle cash transactions, and stay informed on promotions while maintaining a clean and compliant workstation. The role requires flexibility for nights, weekends, and holidays in a bustling casino setting.