Casino Barback: Friendly, Fast-Paced Guest Service

Ameristarvicksburg; Vicksburg (MS); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off varies by position

Job summary

PENN Entertainment in Mississippi is seeking candidates for a bar/food & beverage role. The position emphasizes guest service, a friendly demeanor, and the ability to stand for long shifts in a busy casino environment.

The role requires adherence to uniform standards and the ability to assist across F&B outlets as needed, with opportunities for growth within a dynamic casino setting.

Qualifications

• High School Diploma or GED required.
• Excellent guest service skills.
• Must be friendly and outgoing.
• Must be able to stand for a full 8-hour shift.
• Casino floor is noisy and smoky; exposure to intoxicated guests.
• Represent department in meetings.

Responsibilities

• Maintain a positive attitude at all times, supporting the policies of Senior Management of the Casino.
• Adhere to established department and property policies and procedures regarding guest service standards.
• This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
• Clean bar and equipment and replenish bar supplies.
• Stock refrigeration units with inventory.
• Replace empty beer kegs.
• Wash glasses, bar equipment, and polish bar fixtures.
• Mop floors, carry out trash, remove empty bottles.
• May assist bartender in the mixing and serving of drinks.
• Keep bar area clean and organized at all times.
• Responsible for assisting all F&B outlets if needed.
• Perform EDI duties such as filling beverage orders for F&B outlets, fill liquor tree, replace empty BIBS.
• Responsible for assisting serving drinks on casino floor, when needed.
• All other duties as assigned.

Skills

Guest service

Friendly and outgoing

Communication

Education

High School Diploma or GED

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

ClickHEREto discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.
• Adhere to established department and property policies and procedures regarding guest service standards.
• This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
• Clean bar and equipment and replenish bar supplies.
• Stock refrigeration units with inventory.
• Replace empty beer kegs.
• Wash glasses, bar equipment, and polish bar fixtures.
• Mop floors, carry out trash, remove empty bottles.
• May assist bartender in the mixing and serving of drinks.
• Keep bar area clean and organized at all times
• Responsible for assisting all F&B outlets if needed
• Perform EDI duties such as filling beverage orders for F&B outlets, fill liquor tree, replace empty BIBS.
• Responsible for assisting serving drinks on casino floor, when needed.
• All other duties as assigned.

Requirements

High School Diploma or GED equivalent

Must have excellent guest service skills

Must be very friendly and outgoing.

Must be able to stand for a minimum eight (8) hour shift.

Locations on casino floor are noisy and smoky.

Will also encounter intoxicated guests frequently.

Provide representation of department in specific project and company meetings.