Barback - FT

PENN Entertainment, Inc.; Toledo, Northern (OH, KY); Híbrido; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day-one medical

401(k) matching

Annual bonus

Paid time off

Descripción de la vacante

PENN Entertainment, Inc. is seeking a barback/bar attendant to provide fast, friendly service to casino guests and team members. You will monitor alcohol service, assist with events, and maintain bar stock and cleanliness.

The role requires 21+ years of age, strong English communication, and the ability to work a variable schedule, including nights and weekends. Competitive total rewards apply from day one.

Formación

• Must be 21 years of age or older.
• Read, write, understand and speak English.
• Excellent customer service and communication skills.
• Able to work nights, weekends, holidays and overtime as needed.
• Must meet appearance standards.
• Able to respond to visual and oral cues.
• Able to work in fast-paced, crowded environments.
• Physically mobile and able to lift up to 25 lbs.

Responsabilidades

• Provide fast, friendly, professional service to casino guests and staff.
• Monitor guest alcohol consumption and intervene per guidelines.
• Act as goodwill ambassador at events and functions.
• Promote casino events and programs.
• Provide personalized service and use guests’ names.
• Resolve service problems per guidelines.
• Maintain cleanliness and safety in designated bar areas.
• Stock operating supplies and refill as needed.
• Operate and maintain bar equipment and utensils.
• Dispose of debris and keep work areas clean to health standards.

Conocimientos

Customer service

English proficiency

Communication

Educación

High school diploma or equivalent

Descripción del empleo

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
• Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
• Serving as ambassador of goodwill while working and at customer and public relations functions
• Promoting casino events and programs
• Providing personalized service and uses guest name
• Resolving service problems according to guidelines
• Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
• Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
• Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
• Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
• Replacing empty draught beer kegs as may be required
• Slicing and pitting fruit, and fills ice bins with crushed or cubed ice from designated ice machines
• Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
• Removing and properly disposes of all debris accumulated at the bar in accordance with department procedures
• Wiping counter areas, sinks and floors as required to maintain a clean and safe work station
• Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards

Requirements

• Must be 21 years of age - High school diploma or equivalent
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues
• Able to work in constricting areas
• Able to tolerate noise and bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces