Cashiering Ops Supervisor: Lead Front Window Team

Mohegan Sun; Connecticut; On-site; USD 40,000 - 60,000; Full time

Job summary

Mohegan Sun is seeking a Cashiering Operations Supervisor to oversee Bankers and Front Window Cashiers. The role includes supervising daily operations, ensuring regulatory compliance, and addressing customer service issues.

Candidates should possess a High School Diploma, two years of casino currency handling experience, and strong communication skills. The position requires flexibility in shifts and the capacity to work in a smoking environment.

Qualifications

• Two years of casino currency handling experience.
• Must be able to work in a smoking environment.
• Must be able to lift up to 25 lbs.

Responsibilities

• Supervise, train and counsel employees.
• Ensure compliance with casino regulatory rules.
• Handle customer service and employee related problems.

Skills

Good written and verbal communication skills

Good organizational and multi-tasking skills

Knowledge of Front Windows and Banks

Knowledge of casino computer management system

Education

High School Diploma or equivalent

Tools

Outlook

ACSC

NRT/Certegy

ERP computer systems

Job description

Mohegan Sun is seeking a Cashiering Operations Supervisor to oversee Bankers and Front Window Cashiers. The role includes supervising daily operations, ensuring regulatory compliance, and addressing customer service issues.

Candidates should possess a High School Diploma, two years of casino currency handling experience, and strong communication skills. The position requires flexibility in shifts and the capacity to work in a smoking environment.