Cashiering Operations Supervisor

Mohegan Sun; Connecticut; On-site; USD 40,000 - 60,000; Full time

Job summary

Mohegan Sun is seeking a Cashiering Operations Supervisor to oversee Bankers and Front Window Cashiers. The role includes supervising daily operations, ensuring regulatory compliance, and addressing customer service issues.

Candidates should possess a High School Diploma, two years of casino currency handling experience, and strong communication skills. The position requires flexibility in shifts and the capacity to work in a smoking environment.

Qualifications

• Two years of casino currency handling experience.
• Must be able to work in a smoking environment.
• Must be able to lift up to 25 lbs.

Responsibilities

• Supervise, train and counsel employees.
• Ensure compliance with casino regulatory rules.
• Handle customer service and employee related problems.

Skills

Good written and verbal communication skills

Good organizational and multi-tasking skills

Knowledge of Front Windows and Banks

Knowledge of casino computer management system

Education

High School Diploma or equivalent

Tools

Outlook

ACSC

NRT/Certegy

ERP computer systems

Job description

## Cashiering Operations SupervisorApplylocations: Uncasville, CTtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-12840**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING TEAM MEMBER,** **PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE****Position Summary:**This position is responsible for supervising the Bankers and Front Window Cashiers.**Primary Duties and Responsibilities****:** includes but not limited to:* Assists the Cashiering Operations Shift Manager with daily operations including supervising, training and counseling of employees* Ensures compliance with casino regulatory rules and regulations as well as casino internal and accounting controls in order to safeguard the company's assets* Handles customer service and employee related problems professionally**Secondary Duties and Responsibilities:*** Assumes Cashiering Operations Shift Manager’s responsibilities, in their absence* Works a variety of jobs in the department, as needed**Minimum Education and Qualifications:*** High School Diploma or equivalent* Two years of casino currency handling experience**Competencies:** Incumbent will master the following competencies while in this position:* Good written and verbal communication skills* Good organizational and multi-tasking skills and the ability to delegate tasks* Knowledge of the Front Windows and Banks* Knowledge of casinos computer management system**Training Requirements:*** Must attend all appropriate Human Resources Supervisor Training classes* Knowledge of Outlook, ACSC, NRT/Certegy and ERP computer systems* Knowledge of the casino computer management system**Physical Demands and Work Environment:*** Must be able to work in a smoking environment* Must be able to lift up to 25 lbs.* Must be able to stand for extended periods of time* Must be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.Work Shift:Regular*Knock, knock. Hear that sound? That's opportunity!*.***Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.***