Server - Sports Bar and Restaurant - Part-Time

ViziRecruiter,LLC.; United States; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company is seeking an energetic and enthusiastic individual to join their team as a host. You will be responsible for creating a fun environment for guests, providing exceptional customer service, and managing food and drink orders. The role requires excellent communication skills and a passion for hosting others. Ideal candidates will thrive in a fast-paced environment and possess the ability to engage with guests effectively.

Qualifications

• Must have an outgoing, energetic, and enthusiastic attitude.
• Must enjoy hosting others.
• Excellent customer service and communication skills are essential.
• Read, write, and speak English.
• Able to count money and handle transactions accurately.
• Available to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Foster a fun environment for guests and coworkers.
• Provide personalized service and engage in friendly conversations.
• Manage cash register and maintain financial integrity.
• Provide fast, friendly, professional service to restaurant guests and staff.
• Engage guests in friendly conversations and greet them on arrival.
• Take food and drink orders and coordinate with the bar and kitchen.
• Operate POS system and handle cash with accuracy; maintain financial controls.
• Keep dining areas clean and organized according to health standards.

Skills

Outgoing attitude

Excellent customer service

Communication skills

English skills

Cash handling

Team player

Education

High School Diploma or equivalent

Tools

POS system

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff
• Engages in friendly conversations with guest whenever possible
• Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant
• Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines
• Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
• Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards
• Completes any reasonably requested job duty or any reasonable request made by manager or management personnel.
• Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service
• Knows and promotes current property events and promotions
• Thanks customers, invites them back, wishes them luck

Requirements

• Must have an outgoing, energetic, and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• High School Diploma or equivalent.
• One to three months of related experience and/or training.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Count money and change correctly.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate noise and bright lights.
• Able to work at a fast pace in often crowded/noisy environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.