Cashier/Sales Associates

United Parcel Service, Inc.; Carpentersville (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Uniforms provided

Employee discounts

Ongoing training

Job summary

The UPS Store in Carpentersville, IL, is hiring a Part-Time Cashier/Sales Associate to deliver exceptional customer service in a fast-paced retail setting. You will handle shipping, printing, and retail tasks, while upselling and coordinating print jobs with attention to quality.

Ideal candidates bring at least 1 year in retail or customer service, strong computer skills in MS Office and Adobe Suites, and a professional appearance.

Qualifications

• At least 1 year of retail or customer service experience.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Excellent verbal and written communication skills, including spelling and math.
• Neat, clean, and professional appearance.

Responsibilities

• Deliver outstanding customer service to walk-in customers and phone inquiries.
• Assist customers with shipping needs and process packages for courier shipment.
• Operate and maintain copiers, fax machines, laminators, and point-of-sale devices.
• Advise customers on best-value options for products and services.
• Maintain a clean, organized, and safe working environment.
• Process and pack customer merchandise for shipping.
• Produce and complete customer print jobs with attention to quality.
• Learn about products, services, and industry trends.
• Complete required training on store procedures and policies.
• Work 25–30 hours per week, including availability for a 7-day work week.

Skills

Retail experience

Customer service

Communication

Multi-tasking

Punctuality

Upselling

Tools

Microsoft Office

Adobe Suite

Job description

Join Our Team as a Cashier/Sales Associate at The UPS Store in Carpentersville, IL!

Are you passionate about delivering exceptional customer service and thrive in a fast-paced retail environment? The UPS Store in Carpentersville, IL, is looking for a Part-Time Center Associate to join our team! This is an exciting opportunity to work in a dynamic, customer-focused setting where you'll play a key role in helping our customers with their shipping, printing, and retail needs. If you enjoy learning new skills, interacting with people, and providing solutions, this could be the perfect role for you.

Responsibilities

As a Cashier/Sales Associate, you'll be the face of The UPS Store, ensuring every customer has a positive experience. Your day-to-day responsibilities will include:

• Delivering outstanding customer service to walk-in customers and over-the-phone inquiries.
• Assisting customers with shipping needs, offering viable solutions, and processing packages for courier shipment.
• Operating and maintaining equipment such as copiers, fax machines, laminators, and point-of-sale devices.
• Advising customers on the best-value options for our products and services.
• Maintaining a clean, organized, and safe working environment.
• Processing and packing customer merchandise for shipping.
• Producing, coordinating, and completing customer print jobs with attention to quality.
• Continuously learning about our products, services, and industry trends.
• Completing all required training on store procedures and policies.
• Working 25-30 hours per week, including availability for a 7-day work week.

Qualifications

We're looking for someone who brings a friendly, professional attitude and a willingness to learn. The ideal candidate will have:

• At least 1 year of retail or customer service experience.
• Strong computer skills, including proficiency in Microsoft Office and Adobe Suites.
• Excellent verbal and written communication skills, including spelling and math.
• A neat, clean, and professional appearance.
• The ability to lift 50+ pounds unassisted.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• A reliable and punctual work ethic with a verifiable attendance record.
• A focus on upselling and cross-selling to enhance the customer experience.

Benefits

While we do not offer traditional benefits, we provide the following perks to support your success and comfort:

• Uniforms provided to ensure a professional appearance.
• Employee discounts on products and services.
• Ongoing training programs to help you grow your skills and knowledge.

Why Join Us?

At The UPS Store in Carpentersville, IL, we pride ourselves on fostering a supportive and collaborative work environment. Our team is dedicated to providing world-class customer service while maintaining a fun and engaging workplace. We value hard work, a positive attitude, and a commitment to excellence.