Cashier / Sales Assistant

Mr. Broadway; New York (NY); In loco; USD 25.000 - 32.000; Tempo pieno

Descrizione del lavoro

Mr. Broadway in New York is seeking an experienced, guest-focused front-of-house leader to oversee takeout and delivery operations.

You will manage guest interactions, coordinate orders, liaise with kitchen, and guide the team during busy periods while ensuring accuracy and high service standards. This full-time role offers growth into supervisory or management positions in a fast-paced kosher restaurant.

Competenze

• Candidates with prior customer service or restaurant experience.
• Fluent in English, with strong communication skills.
• Available to work evenings, nights, and weekends.
• Calm, organized, and confident under pressure.
• Genuinely cares about guests and takes pride in service.
• Motivated to grow into supervisory or management roles.

Mansioni

• Handle guest interactions via phone, online platforms, and in person with professionalism.
• Oversee takeout and delivery orders from start to finish.
• Communicate timing and priorities with the kitchen clearly.
• Ensure order accuracy through POS and delivery platforms.
• Support and guide teammates during busy service.
• Maintain an organized, clean takeout area.
• Resolve guest concerns to elevate the experience.

Conoscenze

Customer service

Communication

Leadership

Restaurant operations

Descrizione del lavoro

We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care.

What You’ll Do:

• Handle guest interactions via phone, online platforms, and in person with a high level of professionalism.
• Oversee and coordinate takeout and delivery orders from start to finish.
• Communicate clearly with the kitchen regarding timing, modifications, and priorities.
• Ensure accuracy when processing orders through the POS and delivery platforms.
• Support and guide team members during busy service periods.
• Maintain an organized, clean, and well-stocked takeout area.
• Proactively resolve guest concerns and elevate the overall customer experience.

Who This Role Is For:

• Candidates with prior customer service or restaurant experience.
• Fluent in English, with strong communication skills.
• Available to work evenings, nights, and weekends.
• Calm, organized, and confident under pressure.
• Genuinely cares about guests and takes pride in service.
• Motivated to grow into supervisory or management roles.

Why It’s a Great Opportunity:

• A hands-on leadership role in daily operations.
• Direct impact on guest satisfaction and team performance.
• Clear path for growth into lead, supervisor, or management positions.
• Supportive, fast-paced work environment.
• If you’re experienced, customer-driven, and looking for a role where your work truly matters and can grow over time, we’d love to hear from you.

Experience:

• Required
• Languages: English – Advanced
• Employment: Full-time
• Schedule: Sunday to Friday
• Salary: $18.5 – $23 hourly
• Benefits: n/a
• Starting time: Immediate start!

About Mr. Broadway:

Kosher restaurant