ToGo Assistant

Coma Coffee Roasters; Arnold (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Free meals during shifts

Discounted meals

Job summary

Coma Coffee Roasters in Arnold, MO is seeking a To-Go Assistant to ensure accurate, prompt takeout experiences. You’ll greet guests, package orders, and coordinate with the kitchen to keep lines moving smoothly.

This role emphasizes friendly service, attention to detail, and teamwork. Prior customer service or fast-paced restaurant experience is a plus; POS familiarity is helpful; flexible scheduling offered.

Qualifications

• Experience in customer service or fast-paced restaurant settings is preferred.
• Strong communication and friendly professional attitude.
• Ability to multitask and stay organized under pressure.
• Attention to detail to ensure order accuracy and presentation.

Responsibilities

• Greet and assist guests picking up takeout orders
• Accurately package and check orders for quality, completeness, and presentation
• Coordinate with kitchen staff to ensure timely preparation of to-go items
• Manage to-go order flow via phone, online, and delivery platforms
• Handle payments and process transactions efficiently
• Maintain a clean, organized to-go area and stock necessary supplies
• Communicate clearly with guests, drivers, and team members to ensure smooth service

Skills

Customer service

Communication

Multitasking

Attention to detail

Team player

Reliability

Tools

POS systems

Online ordering platforms

Job description

Are you fast, friendly, and focused on details? We’re looking for a To-Go Assistant to help us deliver a smooth, accurate, and positive takeout experience for every guest. If you thrive in a fast-paced environment and love providing great service, we’d love to have you on our team.

Position Overview:

As a To-Go Assistant, you’ll be the key link between our kitchen and takeout guests. You’ll ensure orders are packed correctly, delivered promptly, and handled with care—from the moment they’re placed to the moment they’re picked up.

Key Responsibilities:

• Greet and assist guests picking up takeout orders
• Accurately package and check orders for quality, completeness, and presentation
• Coordinate with kitchen staff to ensure timely preparation of to-go items
• Manage to-go order flow via phone, online, and delivery platforms
• Handle payments and process transactions efficiently
• Maintain a clean, organized to-go area and stock necessary supplies
• Communicate clearly with guests, drivers, and team members to ensure smooth service

What We’re Looking For:

• Friendly and professional attitude with strong communication skills
• Ability to multitask and stay organized under pressure
• Attention to detail to ensure order accuracy and presentation
• Experience in customer service, food service, or a fast-paced restaurant setting preferred
• Basic knowledge of POS systems and online ordering platforms is a plus
• Must be reliable, punctual, and a strong team player

Why You’ll Love Working Here:

• Competitive hourly pay
• Flexible scheduling options
• Supportive team environment
• Opportunities for advancement and cross-training
• Free or discounted meals during shifts