Cashier/Receptionist

Fields Auto Group; Romeoville (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a positive team member to enhance customer experiences at their dynamic dealership. This role focuses on providing exceptional service to both internal and external customers, fostering long-lasting relationships. As part of a family-owned business, you will be part of a culture that values safety, integrity, and efficiency. Your responsibilities will include greeting customers, managing communications, and assisting with clerical duties. Join a collaborative environment where your ideas are valued and growth opportunities abound. If you are passionate about customer service and want to make a difference, this position is perfect for you.

Benefits

Sundays off

Personal Time Off

Paid Training

Employee vehicle purchase plans

Health and wellness

Saturday Lunches

Discounts on products and services

Qualifications

• Ability to read and comprehend instructions and correspondence.
• Strong communication skills for effective interaction with customers.

Responsibilities

• Greet customers and direct them to the appropriate department.
• Answer calls and take messages while maintaining professionalism.
• Assist management in resolving customer complaints.

Skills

Customer Service

Communication Skills

Basic Arithmetic

Problem Solving

Education

High School Diploma

Job description

Location opening 11/28/24

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Job Responsibilities:

1. Greet walk-in customers, determine the nature of their visit, and direct them accordingly.
2. Answer incoming phone calls, directing callers to the appropriate department or individual, or taking thorough messages.
3. Communicate with callers and visitors in a professional, friendly, and efficient manner.
4. Monitor and maintain sufficient office supplies, including checks and paper.
5. Organize and maintain the mailing system.
6. Communicate messages to the appropriate parties in a timely manner.
7. Assist with clerical duties as requested.
8. Help management resolve customer complaints and handle correspondence.
9. Receive payments and maintain accurate records of transactions.
10. Use documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post transaction details in ledgers or computer files.
11. Complete records to ensure accuracy.
12. Compile reports on statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other business operations metrics.

Job Qualifications:

1. Ability to read and comprehend simple instructions, short correspondence, and memos.
2. Ability to write simple correspondence.
3. Ability to present information effectively in one-on-one and small group settings to customers, clients, and other employees.
4. Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
5. Ability to compute rates, ratios, and percentages and interpret bar graphs.
6. Ability to apply common sense to carry out written, oral, or diagrammatic instructions.
7. Ability to handle problems involving several concrete variables in standardized situations.
8. Background and MVR Checks required.

Physical Demands:

1. Regularly required to sit and talk or hear.
2. Occasionally required to stand, walk, and lift/move up to 30 pounds.
3. Specific vision abilities required include close vision and the ability to adjust focus.

What We Offer:

Sundays off, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services.