Cashier/Receptionist

Owatonna Motor Company; Owatonna (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a motivated Cashier/Receptionist who excels in customer service. In this role, you will be the first point of contact for customers, managing calls and directing them efficiently. The company values happy employees and offers a supportive work environment with growth opportunities. Ideal candidates will have strong communication skills and a professional demeanor. This position is perfect for those who enjoy working in a dynamic setting and are eager to contribute to a team committed to delivering exceptional service.

Benefits

Medical and Dental

401K Plan

Paid Time Off

Growth Opportunities

Paid Training

Employee Vehicle Purchase Plans

Long Term Job Security

Discounts on Products and Services

Qualifications

• Experience with customer service and handling payments.
• Ability to communicate effectively and maintain professionalism.

Responsibilities

• Calculate and record customer bills accurately.
• Answer phones and direct calls to appropriate departments.
• Assist managers with clerical duties as needed.

Skills

Customer Service Skills

Communication Skills

Microsoft Office Suite

Tools

Dealership Computer System

Switchboard Telephone System

Job description

At Owatonna Motor Company, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Owatonna Motor Company, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Job Summary

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.

Benefits

• Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Paid Training

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights. Hours are Monday-Thursday 10AM-7PM, Friday 9AM-6PM
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.