Cashier/Receptionist

Central Buick GMC, INC.; Norwood (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a fast-growing, family-owned dealership that values its employees and customers alike! As a Cashier/Receptionist, you will be the friendly face of the dealership, ensuring customer satisfaction through excellent service and efficient handling of transactions. This role offers a unique opportunity to be part of a supportive team that believes in growth and development. If you're ready to make a difference in a dynamic environment, this is the perfect place for you. Enjoy a range of benefits, including medical and dental coverage, a 401K plan, and flexible work schedules, all while contributing to a culture that prioritizes respect and appreciation for hard work.

Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Qualifications

• Excellent customer service skills and a winning attitude.
• Experience with Microsoft Office suite is a plus.

Responsibilities

• Calculate customer bills using the dealership's computer system.
• Answer phones and direct consumers to the proper department.
• Handle customer complaints diplomatically.

Skills

Customer Service Skills

Basic Accounting Skills

Communication Skills

Microsoft Office Suite

Tools

Dealership Computer System

Job description

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

If you are looking for an opportunity to work for a fast-growing, family-owned dealership, Central Buick GMC of Norwood is for you! Central Buick GMC of Norwood is always looking for qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.

At Central Buick GMC of Norwood, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Central Buick GMC of Norwood, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumers to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous, and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests, needs, and requests to management and sales personnel
• Professional personal appearance
• Clean driving record