Cashier/Receptionist

Pohanka Honda of Boerne; Boerne (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(K) Savings plan

Paid Holidays

Paid Vacation and Personal Days

Health, Dental and Vision insurance

Basic Life Insurance

Competitive wages

Growth opportunities

Paid Training

Long term job security

Health and wellness

Ongoing training

Job summary

Pohanka Honda of Boerne is seeking a high-energy Cashier/Receptionist to join our fast-paced team. You will handle customer payments, receipts, and inquiries, and help route calls to the right departments with a courteous, professional attitude.

Expect a supportive environment with benefits, paid time off, and opportunities for growth as you contribute to a high-quality customer experience at our dealership.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights and weekends.
• Ability to communicate customers' interests, needs and requests to management.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and record the amount received.
• Make change accurately and issue receipts to customers.
• Answer phones and direct customers to the proper department.
• Handle customer complaints diplomatically and refer to the appropriate person.
• Operate switchboard telephone system.
• Communicate with callers in a professional and friendly manner.
• Assist managers with various clerical duties as needed.
• Be friendly, professional and efficient with all customers.
• Familiarize yourself with department structures and internal procedures.

Skills

Microsoft Office

Flexible hours

Customer communication

Job description

What We’re Looking For! Are you looking to join a fast paced team and make a difference? Honda of Boerne is looking for a high energy and accurate Cashier/Receptionist to join our team! Why Work Here?

• Time Magazine National Quality Dealer Award Winner
• The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
• Distinguished Service Citation from the Automotive Hall of Fame

About Us

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 17 dealerships and 11 service centers throughout Northern Virginia, Maryland and Washington DC. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs. At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!

What We Offer

• 401(K) Savings plan
• Paid Holidays
• Paid Vacation and Personal Days
• Health, Dental and Vision insurance
• Basic Life Insurance
• Competitive wages
• Growth opportunities
• Paid Training
• Long term job security
• Health and wellness
• Ongoing training

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

About the Dealership

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs. At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!