Cashier / Phone Operator

Beyer Volvo of Falls Church; Falls Church (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their team in a dynamic role. This position involves preparing sales and service tickets, managing customer interactions, and ensuring accurate billing through the dealership's computer system. If you thrive in a team-based environment and are passionate about delivering exceptional customer service, this opportunity is perfect for you. Join a family-run business that values growth and offers a supportive atmosphere for your career advancement. Don't miss your chance to be part of a reputable organization in the automotive sector!

Qualifications

• A high school diploma or equivalent is required.
• Proficiency in Excel and customer database interfaces is essential.

Responsibilities

• Prepare sales and service gas tickets for accounting.
• Handle customer follow-up and complaints with integrity.
• Maintain accurate vehicle inventory and file daily.

Skills

Customer Service Skills

Communication Skills

Attention to Detail

Multi-tasking

Computer Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Excel

Microsoft Word

Dealership Computer System

Job description

The Beyer Automotive Group is a family-run business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Mazda, and Volkswagen across greater Washington DC and Shenandoah Valley at five separate locations.

Are you looking for a team-based environment and a great place to expand and grow your career? Apply today!

RESPONSIBILITIES:

• Prepare sales and service gas tickets for the accounting department.
• Calculate and process the customer’s bill using the dealership’s computer system.
• Handle customer follow-up and complaints with integrity and poise.
• Verify accuracy of the guest's bill using the dealership's computer system and closing paid tickets.
• Maintain accurate vehicle inventory.
• File daily.
• Operate switchboard.
• Handle multiple tasks at once.

REQUIREMENTS:

• Computer skills must be A+-proficiency in Excel and customer database interfaces.
• Superior customer service skills.
• Excellent communication skills and high attention to detail.
• Ability to multi-task.
• High school diploma or equivalent.
• Proficiency in Microsoft Word and Excel.
• Dealership experience.
• Ability to work some evenings and weekends.
• Professional personal appearance.