Cashier Lead — Elevate Customer Experience

TravelCenters of America; Dexter (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Vacation and paid holidays

Tuition reimbursement

On-site meal discounts

Employee discounts & growth

Job summary

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. The Cashier Lead is a key member of the store team primarily responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came!

In this role, you can expect to work in a fun, trusting environment focused on great customer service, process transactions on a POS register, and manage stocking and merchandising.

Qualifications

• 4+ years of cashier experience preferred.
• Computer/POS knowledge required
• Cash handling skills required
• Register audits and safe counting experience preferred
• Merchandising/stocking experience required
• Good verbal communication skills
• Ability to work flexible hours including nights, weekends and some holidays

Responsibilities

• Work in a fun, trusting environment focused on great customer service
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Process transactions of customers on a POS register; maintain a clean, well-stocked food and beverage area
• Order, receive, and unload product; Stock, organize, and rotate merchandise on planograms
• Perform cycle counts ensuring inventory accuracy
• Perform end of day reporting i.e. register audits and safe counts
• Assist with creating and managing the team’s schedule
• Trains lower-level cashiers on job duties and responsibilities
• Prioritize your work according to the store and management needs
• Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers
• Establish strong communication and rapport with leaders and co-workers
• Perform other job-related duties as assigned

Skills

Cashier experience

POS knowledge

Cash handling

Register audits

Merchandising/stocking

Verbal communication

Flexible scheduling

POS system

Tools

POS system

Job description

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. The Cashier Lead is a key member of the store team primarily responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came!

In this role, you can expect to work in a fun, trusting environment focused on great customer service, process transactions on a POS register, and manage stocking and merchandising.