Lead Cashier & Guest Experience Leader

TravelCenters of America; Ontario (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Vacation and holidays

Tuition reimbursement

Meal discounts

Tech and travel discounts

Growth opportunities

Job summary

TravelCenters of America is seeking a Cashier Lead to strengthen our store team and deliver outstanding customer service to travelers and motorists.

You will process POS transactions, manage stock, train junior cashiers, and help schedule and maintain merchandise while ensuring safety and accuracy.

This role requires 4+ years of cashier experience, strong communication, and flexibility for nights, weekends and holidays.

Qualifications

• 4+ years of cashier experience preferred.
• Computer/POS knowledge required.
• Cash handling skills required.
• Register audits and safe counting experience preferred.
• Merchandising/stocking experience required.
• Good verbal communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Work in a fun, trusting environment focused on great customer service.
• Serve each customer courteously, quickly and efficiently with a positive attitude.
• Process transactions on a POS register; maintain a clean, well-stocked area.
• Order, receive, and unload product; stock and rotate merchandise on planograms.
• Perform cycle counts to ensure inventory accuracy.
• Perform end of day reporting like register audits and safe counts.
• Assist with creating and managing the team’s schedule.
• Train lower-level cashiers on duties and responsibilities.
• Prioritize work according to store and management needs.
• Follow safety guidelines and report unsafe situations.

Skills

Cashier experience

POS knowledge

Cash handling

Verbal communication

Tools

POS software

Job description

TravelCenters of America is seeking a Cashier Lead to strengthen our store team and deliver outstanding customer service to travelers and motorists.

You will process POS transactions, manage stock, train junior cashiers, and help schedule and maintain merchandise while ensuring safety and accuracy.

This role requires 4+ years of cashier experience, strong communication, and flexibility for nights, weekends and holidays.