Cashier/Host

Buffalo Wild Wings; New York (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Ontario Trillium Foundation in New York is seeking motivated individuals to join the Hospitality Team. You will play a key role in creating memorable guest experiences through outstanding food and beverage recommendations.

Your responsibilities will include understanding the Guest-Obsessed culture, ensuring guest satisfaction, and handling complaints effectively. This role offers flexible schedules and great pay, along with opportunities for growth.

Qualifications

• Motivated individuals who thrive in fast-paced environments.
• Ability to make recommendations and answer service-related questions.

Responsibilities

• Create positive and memorable guest experiences.
• Make food and drink recommendations to guests.
• Ensure guest satisfaction by checking orders and anticipating needs.
• Handle complaints while keeping management informed.

Skills

Customer service

Food and beverage knowledge

Communication skills

Job description

As part of the Hospitality Team, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

The Hospitality Team are the first faces our guests see whenever they enter the restaurant. We've looking for individuals with motivation, the ability to work at a fast pace, and a friendly personality. We strive to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today