Cashier/Host

Buffalo Wild Wings | Munson Restaurants; City of White Plains (NY); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Buffalo Wild Wings | Munson Restaurants in White Plains is seeking Hospitality Team members to deliver memorable guest experiences through thoughtful food and beverage recommendations and attentive service in a fast-paced setting.

You will work with a cohesive team, answer menu questions, ensure accuracy of orders, and address guest concerns while supporting ongoing growth opportunities and flexible schedules.

Qualifications

• Experience in guest service encouraged.
• Ability to answer menu and service-related questions clearly.
• Comfort with fast-paced service and multi-tasking.

Responsibilities

• Understand our Guest-Obsessed culture and create positive guest experiences.
• Make food and drink recommendations and answer menu questions.
• Ensure guest satisfaction by checking orders for accuracy and anticipating needs.
• Handle guest concerns professionally and involve a manager when needed.

Skills

Guest service

Upselling

Teamwork

Communication

Job description

As part of the Hospitality Team, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

The Hospitality Team are the first faces our guests see whenever they enter the restaurant. We've looking for individuals with motivation, the ability to work at a fast pace, and a friendly personality. We strive to create unforgettable guest and team member experiences every day!