Cashier/Host

Buffalo Wild Wings | Munson Restaurants; North Brunswick Township (NJ); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Buffalo Wild Wings | Munson Restaurants in New Jersey is seeking hospitality team members to deliver memorable dining experiences. You will greet guests, answer questions about the menu, and make food and beverage recommendations while working in a fast-paced environment.

You will ensure guest satisfaction by checking orders for accuracy, anticipating needs, and handling concerns by calmly engaging a manager when needed. A friendly personality and motivation help you thrive.

Qualifications

• Provide friendly guest service and respond to guest questions about the menu.
• Recommend food and beverage options to guests.
• Ensure orders are accurate and anticipate guest needs.
• Handle guest concerns by listening and escalating when needed.

Responsibilities

• Greet guests and take beverage/food orders in a fast-paced setting.
• Make recommendations and answer menu/service questions.
• Verify order accuracy and anticipate guest needs during service.
• Escalate complaints to a manager while maintaining guest satisfaction.

Skills

Guest service

Communication

Teamwork

Multitasking

Job description

As part of the Hospitality Team, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

The Hospitality Team are the first faces our guests see whenever they enter the restaurant. We've looking for individuals with motivation, the ability to work at a fast pace, and a friendly personality. We strive to create unforgettable guest and team member experiences every day!