Cashier/Host

Ontario Trillium Foundation; Village of Valley Stream (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Ontario Trillium Foundation seeks hospitality team members to create memorable guest experiences by recommending great food and beverage options and serving items with enthusiasm. You will join a cohesive team that supports each other in a fast-paced setting, delivering exceptional service daily.

Responsibilities include understanding guest needs, answering menu questions, ensuring orders are accurate, and resolving concerns with professionalism to guarantee satisfaction.

Qualifications

• Prior guest service experience preferred.
• Ability to answer menu and service-related questions.
• Strong communication and teamwork skills.

Responsibilities

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Skills

Guest service

Menu knowledge

Communication

Problem solving

Job description

As part of the Hospitality Team, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

The Hospitality Team are the first faces our guests see whenever they enter the restaurant. We've looking for individuals with motivation, the ability to work at a fast pace, and a friendly personality. We strive to create unforgettable guest and team member experiences every day!