Cashier/Host

Buffalo Wild Wings | Munson Restaurants; Village of Valley Stream (NY); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

The Ontario Trillium Foundation's Hospitality Team in New York seeks enthusiastic colleagues to create memorable guest experiences by offering great food and drink recommendations and attentive service.

This fast-paced role requires motivation, a friendly personality, and the ability to work well with a team to ensure unforgettable guest and team member experiences every day.

Qualifications

• Must be guest-focused with a friendly, positive attitude.
• Strong communication and teamwork are essential.
• Ability to handle guest questions and resolve issues calmly.

Responsibilities

• Understand our Guest-Obsessed culture and create a positive guest experience.
• Make food and drink recommendations and answer menu questions.
• Check guest orders for accuracy and anticipate needs.
• Listen to guest complaints, inform a manager, and resolve issues to boost satisfaction.

Skills

Guest service

Team player

Communication

Education

High school diploma or equivalent

Job description

As part of the Hospitality Team, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

The Hospitality Team are the first faces our guests see whenever they enter the restaurant. We've looking for individuals with motivation, the ability to work at a fast pace, and a friendly personality. We strive to create unforgettable guest and team member experiences every day!