Cashier/ Guest Services

starbirdchicken.com; Los Angeles, Northern (CA, KY); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free meal when working

Babbel language learning program

Tuition assistance

Employee discount

Growth opportunities

Job summary

Starbird Chicken in Los Angeles is hiring for a guest-focused team member in a tipped role. You will welcome guests, take orders, and ensure a clean dining area while handling cash accurately.

Shifts include mornings and evenings, with weekend availability required. You will help guests, resolve complaints, and contribute to a hospitable, growth-oriented team culture in a fast-paced kitchen and dining environment.

Qualifications

• Hospitality oriented and guest-focused.
• Able to handle cash transactions accurately.
• Reliable and punctual with strong work ethic.
• Willing to be coached and learn in a fast-paced environment.
• Able to stand for long periods and perform physical tasks.
• Punctual, with strong work ethic and commitment to excellence.
• Willingness to learn and be mentored in a learning culture.
• Stand, bend, and lift up to 30 lbs; move in confined spaces.
• Able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning/evening shifts and weekends required.

Responsibilities

• Provide excellent guest service and listen to guests' needs.
• Handle cash transactions and give correct change.
• Maintain cleanliness of dining room and restrooms.
• Serve as first point of contact for guest complaints and resolutions.
• Multitask effectively and stay organized during busy shifts.
• Stand, move, and lift up to 30 lbs; operate in confined spaces.
• Work morning and evening shifts; weekend availability.

Skills

Hospitality

Cash handling

Guest service

Multitasking

Punctuality

Coaching culture

Mobility/physical ability

Physical stamina

Temperature tolerance

Shift flexibility

Job description

Description

Why Work at Starbird?

Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization.

Essentials of the job:

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.


• Ability to make change and provide accurate cash-handling


• Ensure that the dining room and restroom are clean and in working order


• First point of contact for customer complaints


• Ability to multitask, stay organized and always focus on the guest


• Punctual, strong work ethic and commitment to excellence


• Openness to being coached/mentored, we are a learning culture


• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.


• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.


• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.


• Morning and evening shifts are available. Weekend shifts are a must.

Benefits

• This is a tipped position


• Language learning program through Babbel


• Tuition assistance program


• You get a free meal when working and a discount when you are not.


• There’s plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.