Cashier / Guest Service / Front Counter (Quick Service)

Mago Grill; United States; Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Employee meal discounts

Growth opportunities

High-energy team environment

Résumé du poste

Falafill at Woodfield Mall seeks a friendly Cashier/Guest Services team member to join a high-traffic Mediterranean fast food restaurant. You will greet guests, process orders at the POS, and ensure accurate, efficient service in a fast-paced mall environment.

The role requires strong communication, basic math, and a positive, team-oriented attitude with flexibility to work evenings, weekends, and holidays. Mall setting experience is a plus.

Qualifications

• Previous cashier, retail, or food service experience preferred.
• Strong communication and interpersonal skills.
• Able to work quickly and accurately in a high-volume setting.
• Flexible schedule including evenings, weekends, holidays.
• Positive, team-oriented attitude focusing on guest satisfaction.

Responsabilités

• Greet guests warmly and provide prompt service.
• Process orders through POS including cash, card, and mobile payments.
• Answer questions about menu items and promotions.
• Keep counter area clean and well-stocked.
• Collaborate to ensure fast order fulfillment during peak hours.
• Handle concerns professionally and follow safety standards.
• Assist with packaging and handing off orders.
• Support overall restaurant operations as needed.

Connaissances

Customer service

Cash handling

POS systems

Communication

Teamwork

Outils

POS terminal

Description du poste

All Jobs > Cashier / Guest Service / Front Counter (Quick Service)

FALAFILL WFM - Woodfield Mall Location

Full-time, Part-time

Description

Position Overview

We are seeking an energetic, friendly, and reliable Cashier/Guest Services/front counter team player to join our team at our high-traffic Mediterranean fast food restaurant located in the mall. The ideal candidate thrives in a fast-paced environment, delivers exceptional customer service, and ensures accurate and efficient handling of transactions.

Key Responsibilities

• Greet guests with a warm, welcoming attitude and provide prompt, friendly service.
  
• Accurately process customer orders through the POS system, including cash, credit card, and mobile payments.
  
• Answer questions about menu items, ingredients, and promotions, ensuring guests feel confident in their selections.
  
• Maintain a clean, organized, and well-stocked counter area.
  
• Collaborate with team members to ensure fast order fulfillment during peak mall hours.
  
• Handle customer concerns or complaints in a professional and solution-oriented manner.
  
• Follow food safety and sanitation standards at all times.
  
• Assist with packaging, bagging, and handing off orders efficiently.
  
• Support the overall operations of the restaurant, jumping in to help with prep, stocking, or dining area upkeep as needed.
  

Requirements

Qualifications

• Previous cashier, retail, or food service experience preferred, but not required.
• Strong communication and interpersonal skills.
• Ability to work quickly and accurately under pressure in a high-volume environment.
• Comfortable with basic math and POS systems.
• Flexible schedule with availability to work evenings, weekends, and holidays (mall peak hours).
• Positive, team-oriented attitude with a focus on guest satisfaction.

Physical Requirements

• Ability to stand for extended periods.
• Comfortable with repetitive motions, including reaching, bending, and handling transactions.
• Ability to lift up to 25 lbs occasionally.

What We Offer

• Employee meal discounts
• Opportunities for growth and advancement in a rapidly expanding restaurant group.
• Fun, supportive, and high-energy team environment.