Cashier / Guest Service / Front Counter (Quick Service)

Mago Grill; Schaumburg (IL); Vor Ort; USD 24.000 - 31.000; Vollzeit

Benefits dieser Stelle

Employee meal discounts

Growth opportunities

High-energy team environment

Zusammenfassung

TOP DOG WFM in Woodfield Mall, Schaumburg, IL is hiring a Cashier/Guest Services/front counter team member for a high-traffic quick service restaurant. You will greet guests, take orders, process payments, and keep the counter organized while delivering friendly, accurate service.

The right candidate is extroverted, enjoys making guests happy, and thrives in a fast-paced environment with a focus on guest satisfaction. Mall hours apply.

Qualifikationen

• Previous cashier, retail, or food service experience preferred, but not required.
• Strong communication and interpersonal skills.
• Ability to work quickly and accurately under pressure in a high-volume environment.
• Comfortable with basic math and POS systems.
• Flexible schedule with availability to work evenings, weekends, and holidays (mall peak hours).
• Positive, team-oriented attitude with a focus on guest satisfaction.

Aufgaben

• Greet guests with a warm, welcoming attitude and provide prompt, friendly service.
• Accurately process customer orders through the POS system, including cash, credit card, and mobile payments.
• Answer questions about menu items, ingredients, and promotions, ensuring guests feel confident in their selections.
• Maintain a clean, organized, and well-stocked counter area.
• Collaborate with team members to ensure fast order fulfillment during peak mall hours.
• Handle customer concerns or complaints in a professional and solution-oriented manner.
• Follow food safety and sanitation standards at all times.
• Assist with packaging, bagging, and handing off orders efficiently.
• Support the overall operations of the restaurant, jumping in to help with prep, stocking, or dining area upkeep as needed.

Jobbeschreibung

All Jobs > Cashier / Guest Service / Front Counter (Quick Service)

TOP DOG WFM - Woodfield Mall Location

Full-time, Part-time

Description

Position Overview

We are seeking an energetic, friendly, and reliable Cashier/Guest Services/front counter team player to join our team at our high-traffic Beef, Dogs & Swirls Quick service restaurant located within the Dining Pavillion inside of the Woodfield Mall. The ideal candidate is extroverted, loves to make guest happy, thrives in a fast-paced environment, delivers exceptional customer service, and ensures accurate and efficient handling of order and transactions.

Key Responsibilities

• Greet guests with a warm, welcoming attitude and provide prompt, friendly service.
• Accurately process customer orders through the POS system, including cash, credit card, and mobile payments.
• Answer questions about menu items, ingredients, and promotions, ensuring guests feel confident in their selections.
• Maintain a clean, organized, and well-stocked counter area.
• Collaborate with team members to ensure fast order fulfillment during peak mall hours.
• Handle customer concerns or complaints in a professional and solution-oriented manner.
• Follow food safety and sanitation standards at all times.
• Assist with packaging, bagging, and handing off orders efficiently.
• Support the overall operations of the restaurant, jumping in to help with prep, stocking, or dining area upkeep as needed.

Requirements

Qualifications

• Previous cashier, retail, or food service experience preferred, but not required.
• Strong communication and interpersonal skills.
• Ability to work quickly and accurately under pressure in a high-volume environment.
• Comfortable with basic math and POS systems.
• Flexible schedule with availability to work evenings, weekends, and holidays (mall peak hours).
• Positive, team-oriented attitude with a focus on guest satisfaction.

Physical Requirements

• Ability to stand for extended periods.
• Comfortable with repetitive motions, including reaching, bending, and handling transactions.
• Ability to lift up to 25 lbs occasionally.

What We Offer

• Employee meal discounts
• Opportunities for growth and advancement in a rapidly expanding restaurant group.
• Fun, supportive, and high-energy team environment.