POSITION SUMMARY
Responsible for maintaining excellent customer service, generating sales, housekeeping, merchandising, signage, accurate cash register operations and loss prevention in adherence to Goodwill-West Texas standards. Ensures an excellent customer experience throughout the sales floor and cash wrap.
Education / Experience
- Retail sales experience preferred
- Must be able to read and write
Qualifications / Specific Skills / Knowledge
- Ability to accurately operate and balance cash register
Basic Mathematical Skills Required
- Ability to communicate appropriately with coworkers and customers
- Ability to operate all equipment necessary to perform their duties (POS, Scanner, etc)
- Must be able to safely handle, lift and carry items
- Ability to stand and walk for long periods
- Ability to stoop and bend
- Willing to perform tasks necessary to ensure continuous store operations
- Ability to work varied hours and days as business dictates
RESPONSIBILITIES And DUTIES
- Ensure that each customer receives outstanding customer service by promoting a customer friendly environment. Greet, acknowledge and express genuine concern for customers and their needs. (E)
- Accurately and efficiently complete all sales transactions including discounts, tax exemptions, voids, cash donations, etc (E)
- Understand Goodwill Mission programs and follows the round up scripting to support the Mission. (E)
- Maintain security protocol regarding passwords and money handling (E)
- Accurately balance cash drawer, complete daily sales and deposit documentation. (E)
- Maintain knowledge of products, placement and pricing (E)
- Assist in floor moves, merchandising, display maintenance and store housekeeping (E)
- Assist in receiving and monitoring stock and processing and replenishing merchandise as necessary (E)
- Adhere to all company policies, procedures and practices including signage, pricing and loss prevention (E)
- Must be able to perform all aspects of donation process, including receiving donations
- Communicate appropriately and positively with co-workers and others (E)