Cashier - Food Blue Square Café

Bally's Quad Cities Casino & Hotel; Rock Island (IL); On-site; USD 18,000 - 23,000; Part time

Job summary

Bally's Quad Cities Casino & Hotel in Rock Island, IL is seeking a guest-focused team member to support service delivery across the property. This role emphasizes friendly interaction, accurate cashiering, and adherence to policies while maintaining a clean, organized work area.

Qualifications include a High School diploma or equivalent, ability to work varied shifts (days, nights, weekends, holidays), English proficiency, and completion of TIPS training with a Basset Card.

Qualifications

• High School diploma or equivalent preferred.
• Able to work varied shifts – days, nights, weekends and holidays.
• TIPS trained and receive a Basset Card.
• Read, write, speak, and understand English.
• Ability to professionally handle situations that may arise due to intoxicated guests.

Responsibilities

• Rings in guests in a timely manner and correctly according to tender. Always making eye contact and use the guest name when possible.
• Maintains a Service Culture to ensure superior guest service by all team members.
• Keeps work areas clean and organized.
• Follows company policies related to revenue handling, signing out banks or drawers, and closing revenue centers.
• Maintains par levels related to inventory ordering and restocking as needed.
• Knowledge of all promotions and events.
• All other duties assigned.

Skills

Customer Service

Education

High School or better

Job description

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Responsible for completing assigned side work and checklist.
• Responsibilities include ringing in guests in a timely manner and correctly according to tender. Always making eye contact and use the guest name when possible.
• Responsibilities include keeping work areas clean and organized.
• Responsibilities include following company policies related to dealing with received revenue, signing out banks or drawers, and closing out revenue centers.
• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
• Knowledge of all promotions and events.
• All other duties assigned

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.
• Target Salary Range $15.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Skills

Preferred

Customer Service

Intermediate

Intermediate

Education

Preferred

High School or better.

Experience

Preferred

Able to work varied shifts – i.e. days, nights, weekends and holidays

Must be able to successfully complete TIPS trained and receive a Basset Card

Ability to professionally handle situations that may arise due to intoxicated guests

High School Diploma or equivalent preferred

Operate in mentally and physically stressful situations

Read, write, speak, and understand English

Respond to visual and aural cues

Physically mobile with reasonable accommodations

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.