Cashier - Fan Duel Sports

Entertainment Consulting International, LLC; Missouri; On-site; USD 16,531 - 20,664; Full time

Job summary

A vibrant entertainment venue is seeking a Cashier to welcome guests and ensure excellent service. Responsibilities include processing payments, managing cash transactions, and handling guest requests. Ideal candidates should have at least one year of customer service experience and strong attention to detail. This position requires standing for extended periods and working flexible hours, including nights and weekends.

Qualifications

• At least one year of experience with customer service and cash handling.
• Strong attention to detail.
• Basic mathematical skills.

Responsibilities

• Welcome guests and provide excellent customer service.
• Take and process food and beverage orders.
• Handle guest complaints and special requests.

Skills

Customer service

Cash handling

Fluent English

Job description

SL Fan Duel
601 Clark Ave
Saint Louis, MO 63102, USA

Fan Duel Sports is the central gathering place and entertainment plaza of Ballpark Village with two levels and 20,000 square feet of entertainment market space. With a world‑class audio and video presentation spanning over 1,200 sq ft of HDTV, including a 40 foot LED, St. Louis sports fans get one of the best sports‑viewing experiences in the country. This is the place to be year round with a 100 foot long retractable glass roof, one of the largest of its kind in the country, fans can enjoy the nice weather during warmer months. The venue includes, a stage for live concerts and performances, LED ribbon boards circling the entire space, a 200 seat restaurant and VIP lounge area.

Cashier Responsibilities include, but are not limited to:

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.
• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.

The Cashier position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
• Ability to utilize credit card machine.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
• Must be able to read, review and understand POS reports.
• Basic mathematical skills are used frequently when exchanging cash.
• Must be able to keep accurate account of cash bank.
• May be required to work nights, weekends, and/or holidays.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.