Busser/Runner - Fan Duel Sports

Entertainment Consulting International, LLC; Missouri; On-site; USD 17,000 - 21,000; Full time

Job summary

Fan Duel Sports, located in Ballpark Village, seeks a Busser/Runner to deliver energetic, friendly service and support the dining team. Responsibilities include clearing and resetting tables, maintaining clean stations, and assisting servers to meet guest needs with courtesy.

The role requires strong English communication and flexibility to work nights, weekends, or holidays. Join a high-volume sports venue experience featuring a live stage, HDTVs, and a welcoming environment where teamwork and

Qualifications

• Prior customer service or restaurant experience preferred.
• Must be able to read and write English.
• Strong communication skills and a friendly demeanor are essential.

Responsibilities

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service are met.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in meeting guest needs promptly and courteously.
• Maintain and organize service stations in a clean, orderly manner throughout the shift.
• Clear and clean tables in a timely manner and reset them according to location specifications.
• Communicate effectively with coworkers and guests, using good humor and patience.
• Complete all side work as assigned and maintain a safe, clean workspace.

Skills

Customer service

Communication

Reading/Writing

English fluency

Teamwork

Job description

Fan Duel Sports is the central gathering place and entertainment plaza of Ballpark Village with two levels and 20,000 square feet of entertainment market space. With a world-class audio and video presentation spanning over 1,200 sq ft of HDTV, including a 40 foot LED, St. Louis sports fans get one of the best sports-viewing experiences in the country. This is the place to be year round with a 100 foot long retractable glass roof, one of the largest of its kind in the country, fans can enjoy the nice weather during warmer months. The venue includes, a stage for live concerts and performances, LED ribbon boards circling the entire space, a 200 seat restaurant and VIP lounge area.

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.
• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.