Cashier & Customer Service Associate - (Part Time)

IKEA USA; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Part time

Job summary

IKEA USA is seeking part-time sales associates to enhance customer experiences in Pittsburgh. Responsibilities include ensuring a friendly checkout process and resolving customer concerns. Benefits include generous paid time off, medical plans, and a fun work environment.

Benefits

Generous paid time off

WiselyPay – earn wages up to two days early

Paid parental leave (up to 16 weeks)

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount and meal deal

Pet insurance program

Education assistance and learning programs

Safety shoe reimbursement

24/7 telehealth visits

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Ensure customers have a positive final touchpoint during the shopping experience.
• Provide efficient checkout experience.
• Resolve customer concerns independently.

Skills

Customer service experience

Sales experience

Education

High School Diploma or equivalent

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback, and make things right! Our modus operandi is to connect with people by listening to their personal needs and creating genuine interactions. We’re passionate about people!

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

JOB TYPE – Permanent, Part-Time
BENEFITS ELIGIBLE? – Yes
HOURS – 12-19 hours per week. Weekend open availability required.
$17.15/hr
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer a full menu of benefits and perks to help everyone maintain work-life balance, stay well, and plan for their future. Join our team and enjoy these benefits and more!
• Generous paid time off, holiday, and sick leave
• WiselyPay – earn wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment