Cashier & Customer Service Associate

P.C. Richard & Son, LLC; Union (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Cashier & Customer Service Associate to join their dynamic retail team. This role involves providing exceptional customer service, handling phone inquiries, and managing transactions at the cash register. The ideal candidate will thrive in a fast-paced environment, demonstrating flexibility in hours to meet retail demands. With a focus on teamwork and customer satisfaction, this position offers a chance to make a significant impact in a supportive and rewarding atmosphere. If you are passionate about helping customers and enjoy a vibrant work environment, this opportunity is perfect for you.

Benefits

Health Plan Options

Health Savings Account

Voluntary Vision & Dental Plan

Life Insurance

401k Retirement Savings Plan

Generous Paid Time Off

Employee Discount

Qualifications

• Must possess excellent customer service skills for phone and in-person interactions.
• Flexible with hours to accommodate retail schedule including evenings and weekends.

Responsibilities

• Provide excellent customer service over the phone and in person.
• Operate and balance computerized cash register while processing sales.

Skills

Customer Service Skills

Cashier Experience

Data Entry

Phone Communication

Tools

Point of Sale System

Job description

This position is listed at the following store location: Union - 2264 Route 22

Job Description

The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to:

• Providing excellent customer service both on the phone and in person.
• Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business.
• Calling customers to confirm the status of their orders, delivery, and product service.
• Operating and balancing computerized cash register.
• Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.

Must be flexible with hours in order to work a retail schedule, including evenings, weekends, and holidays.

• Must also be able to perform a variety of general office activities in a fast-paced team player environment.
• Candidate must possess excellent customer service skills in dealing with customers via phone and in person.
• Cashier and computer experience a plus.

Salary Range: $16.00-17.50 per hour

Benefits

Excellent BENEFITS available including:

• Health Plan Options providing comprehensive coverage for the employee and family (if applicable).
• Health Savings Account (if applicable).
• Voluntary Vision & Dental Plan.
• Life Insurance and Supplemental Insurance Programs.
• 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan, and an Employee Discount.
• Generous Paid Time Off Benefits including vacation and sick time.

P.C. Richard & Son is an Equal Opportunity Employer