Cashier/Customer Service Associate

Habitatns; Hanover (NH); On-site; Full time

Job summary

Join a forward-thinking organization dedicated to building affordable housing. As a Cashier/Customer Service Associate, you will play a vital role in delivering exceptional service to customers while supporting the mission of Habitat for Humanity. This position offers a chance to engage with the community, promote sustainable practices, and contribute to a meaningful cause. If you are enthusiastic, friendly, and eager to make a difference, this role provides an exciting opportunity to grow in a collaborative environment. Be part of a team that values your contributions and helps families achieve housing stability.

Qualifications

• High school diploma or equivalent required.
• Previous cashier or retail customer service experience preferred.

Responsibilities

• Deliver excellent customer service and assist with sales transactions.
• Maintain a clean and organized store environment.

Skills

Customer Service

Communication Skills

Basic Math Skills

Multitasking

Interpersonal Skills

Education

High School Diploma

Tools

Point-of-Sale (POS) System

Job description

Overview

Location: 81 Wright Ave, Dartmouth, NS Canada

Position Type: Full and Part-time positions available

Salary: starting at $16/hr

Reports to: ReStore Manager

About Habitat for Humanity Nova Scotia

Habitat for Humanity is one of the most trusted and recognized non-profit brands in the world. Habitat for Humanity NS is one of the only affordable home ownership providers in the province - addressing a critical need in our community – helping hardworking families achieve housing stability. Through Habitat, families can put down roots and start planning for a brighter future in a safe and secure neighbourhood. With the help of sponsors, donors, community partners and volunteers, Habitat builds quality homes and helps families enter the housing market by purchasing homes through our affordable mortgage program. These no-interest mortgage payments are used to build more homes for more families, creating a cycle of paying it forward and a sustainable financial model. Homeownership builds long-term stability and independence for families while offering lasting, tangible benefits to our entire community.

Habitat is also fortunate to have the ReStore, a social enterprise that sells new and gently used furniture, appliances, and building materials. Shopping at a Habitat ReStore is a socially conscious decision, as funds generated are used to fund local Habitat for Humanity homebuilding projects. It’s also an environmentally conscious decision, as much of what is sold is product that is new, gently used or customer returns that would otherwise end up in a landfill.

About the Role

The Cashier/Customer Service Associate is responsible for delivering excellent customer service to all ReStore visitors. This role includes processing sales transactions, providing assistance with purchases, maintaining a clean and organized store environment, and supporting Habitat for Humanity’s mission to build affordable housing. The ideal candidate will demonstrate a positive attitude, excellent communication skills, and a strong commitment to Habitat ReStore’s vision of supporting the community and furthering Habitat’s mission.

Key Responsibilities:

• Customer Service:
  • Greet customers warmly and assist with their shopping experience.
  • Answer customer questions regarding products, pricing, and store policies.
  • Provide information on Habitat for Humanity’s mission, projects, and the impact of their purchases.
  • Address customer concerns or complaints in a professional and friendly manner.
  • Promote and encourage customer participation in ReStore donation programs.
• Accurately process sales transactions using the point-of-sale (POS) system.
• Handle cash, credit card, and other payment methods, ensuring proper transactions and balancing of cash drawers.
• Issue receipts, process returns and exchanges according to store policy.
• Ensure a smooth and efficient checkout process for customers.
• Store Maintenance:
  • Maintain a clean and organized front-of-house area, including the checkout counter and surrounding space.
  • Assist in stocking and organizing merchandise on the sales floor as needed.
  • Ensure pricing is accurate and product displays are visually appealing.
  • Help with sorting and merchandising donations when required.
• Work collaboratively with ReStore team members to meet sales goals and provide a positive shopping experience.
• Assist in inventory management and stock replenishment.
• Participate in staff meetings and training sessions as required.
• Health & Safety Compliance:
  • Adhere to all health, safety, and security procedures and guidelines.
  • Assist with loss prevention efforts and report any suspicious activities or safety hazards.

Qualifications

• High school diploma or equivalent.
• Previous cashier or retail customer service experience preferred.
• Strong interpersonal skills with the ability to communicate effectively with a diverse group of customers and team members.
• Basic math skills and the ability to handle cash transactions accurately.
• Ability to multitask in a fast-paced environment.
• Knowledge of or interest in Habitat for Humanity’s mission is an asset.
• Available to work Monday – Saturday.
• A positive, friendly attitude with a customer-first approach.

Physical Requirements:

• Ability to stand for extended periods of time.
• Ability to lift and carry items up to 25 lbs.
• Comfortable working in a retail environment with varying levels of activity.

Apply Now

If you are ready to make a change in your local community and become a part of our team at Habitat for Humanity Nova Scotia, please send your resume to [e-mail]

Why Work at Habitat ReStore?

As a Cashier/Customer Service Associate at Habitat ReStore, you’ll play an essential role in supporting the ReStore’s mission to provide affordable housing opportunities while creating a sustainable and thriving community. You’ll gain hands-on experience in customer service in a collaborative and positive environment. Working at Habitat ReStore is a rewarding opportunity to make a real difference in the lives of local families.

Your Future at Habitat for Humanity Nova Scotia Awaits.

• Applicants must be eligible to work in Canada throughout the duration of their employment with Habitat for Humanity NS. Proof of eligibility will be required.
• Habitat for Humanity NS is committed to creating a diverse environment and is proud to be an equal-opportunity employer.
• As part of our selection process, the successful candidate must receive clearance by a criminal background check.

We thank all applicants for their interest in Habitat for Humanity NS, however only those selected for an interview will be contacted.